Venue Supervisor - Kirknewton, United Kingdom - Hickory

Hickory

Verified Company

Kirknewton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Supervisor/ Bar Supervisor

Reports to:
General Manager

Do you have the appetite to join a dynamic & collaborative business?

Purpose of the role
We are seeking exceptional and highly skilled Supervisors to help oversee our events. This will include drinks receptions, food service and bar requirements.

You will have prior experience in the Hospitality industry, preferably with team leader experience.

As Supervisor you will be responsible for delivery of our drink's requirements at an event and motivate our teams.

You will achieve the highest possible standards of customer service whilst maximising sales and cleanliness. Experience of all stock and cellar management is essential together with knowledge of wine, spirits, cocktails and craft beers. You will have experience of training and managing teams.

You will be a Hickory ambassador, representing the brand and delivering outstanding customer service.

We are in the business of creating memories, and you will play a pivotal role in helping us do this.

Key responsibilities

Act as bar manager during events. This will include evening and weekend work were required
Assist with the training all beverage team members.
Oversee the opening and closing procedures for the drink/bar requirements at events
Maintaining the upkeep and condition of fixed venues
Assisting with event setups
Assisting with fixed venue open days
Serve guests and clients throughout events: bar and table service included. Willingness and flexibility to help with food service when required
Ability to motivate and encourage colleagues to provide exceptional service to customers
Reliable availability which meets company demand
To attend and promote all team events
To assist Event Managers during operational procedures
Promote and encourage the use of our social media platform
To attend regular team meetings
Follow and enforce health and safety rules at all times

Skills and Capabilities

Must be passionate about drinks and drink innovation
Minimum of 2 years in within a beverage environment, preferably with team leader responsibilities
Experienced in stock and cellar management and confident in wines/spirits/craft beer/cocktails
Possess relevant mixology experience, should know cocktails inside and out and push boundaries to create interesting and innovative offers
Well planned with excellent attention to detail
Experienced in managing both time and people
Possess clear and logical management experience to meet the needs of a fastpaced environment
Committed to delivering quality customer service and exceptional customer handling skills
Ability to motivate and encourage colleagues to provide exceptional service to customers

, also a team player with the confidence to take the lead and guide other employees when necessary

Comprehensive IT skills
Flexible and adaptable
Accountable for personal and departmental performance and driven to learn and develop skills and knowledge.
Confident in verbal and written communication
Be mindful of the company's brand and reputation at all times, whether working with internal teams, professional advisors, suppliers and clients, acting as an ambassador for the company
Discrete, exert sound judgment and preserve confidentiality

Hours

Days times needed: 42 hours a week.
Tuesday 12pm5pm
Wednesday 10am2am
Friday 12pm5pm
Saturday 10am2am

Pay
- £11.50 per hour

Living Wage plus holiday pay = £12.88ph
Payments are made weekly in arrears directly into your bank account

Location

Must be willing to work at venues throughout Scotland.

- site is not on a public transport route and so must be a driver with acces to own vehicle, we will pay for mileage at 45p per mile.

Salary:
£12.50 per hour

Schedule: