Riverside Hotel - Coleraine, United Kingdom - Andras Hotels

Andras Hotels

Verified Company

Coleraine, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us

Andras Hotels is Northern Ireland's largest hotel group, and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.

What is the job?
Our F&B outlet makes memories for our guest. The sights, sounds, scents and, importantly, service.

As a F&B Team Member you will welcome our guests, recommend food and drink and help keep service on-track and up to standard.

By tailoring each guest's experience to their unique tastes, you will create memories as delightful as the dishes. You must be able to work evenings and weekends.

Hours
Casual - 0 hours

What we offer

Discounted hotel rates at six thousand hotels worldwide
Health Care Cash Plan
Increased annual leave with service
Recruit a Friend Scheme
Employee of the Month Award
Staff meals while on duty
Discounted rate at Bodyscape Health Club based at Crowne Plaza

Andras Academy

Training & Development Programmes and progression opportunities within the Andras Hotels Group
Hotel Incentive scheme

About The Role

Your day to day

Food & Beverage

Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you will turn our high standards into memorable meals for every guest
Own your Work station keep on top of supplies and equipment, and minimise waste
Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
Help create a safe space by following our safety procedures and wearing necessary protective equipment
Be cleaner than clean meet or exceed local cleanliness and hygiene laws
Help with washing up and other kitchen duties when needed
Give guests a better experience by helping with any queries or advice
Wear your uniform with pride
Take on other adhoc duties when the whole team needs to pull together.

What we need from you

Essential

Compliant as well as meeting local laws on food handling and serving alcohol, you will be above the minimum age required
6 months experience within a Food & Beverage/Waiting staff role
Good communication and listening skills
Ability to work in a fastpaced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.

Desirable

Experience within a customer service role
Experience within the hospitality industry.

How do I deliver this?

Heartist Transforming" - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.

AccorHotels sees a "Heartist" in each employee — a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:

Make guests feel welcome
Make guests feel heartwarmed
Make guests feel incredible
Make guests feel like they belong.

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

**_
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job._**
Required Criteria

Compliant as well as meeting local laws on food handling and serving alcohol, you will be above the minimum age required
6 months experience within a Food & Beverage/Waiting staff role
Good communication and listening skills
Ability to work in a fastpaced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel

Desired Criteria

Experience within a customer service role
Experience within the hospitality industry

Skills Needed

About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland.

Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast's largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture
Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the