Professional Support - Stirling, United Kingdom - University of Stirling

University of Stirling

Verified Company

Stirling, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Post Details
Part time (80%FTE)
Fixed term for 12 months or until the substantive post holder returns

IF part time_ add the salary: £29,605 £36,024 _
_p.a. prorata_

Interviews are expected to take place on Thursday 14 September 2023.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The Post

The post holder will form part of the DSDC team, based in Faculty of Social Sciences, which is an international centre for knowledge exchange and research impact dedicated to improving the lives of people with dementia.

The primary focus of the role is to provide administration support to DSDC regarding public relations and external communications (managing the DSDC Social Media Accounts, Monthly Newsletters.

Press Statements, Client relations), as well as dedicated project administration support (managing the DSDC website, training bookings and booksales, liaising with Graphics & Print on DSDC publications and coordinating input from external design consultants for training animations, infographics etc.)

For more information on the Dementia Services Development Centre at the University of Stirling, visit our website: Dementia and Ageing | About | University of Stirling

Description of Duties Management of Digital Assets, Figure Reporting / Data Analysis**- DSDC Website (Squarespace / Google Analytics)

Manage content
Write / source / create new content, including articles
Add / remove pages
Manage user journey / experience
Liaise with relevant contacts re issues Reporting
DSDC Information Hub Website (WordPress / Google Analytics)
Manage content
Write / source new content Manage user journey
DSDC Resources Website (Shopify)
Manage queries
Manage products and services
Liaise with relevant contacts re issues
EADAT selfcertification management
Form builder
Site and marketing optimisation Reporting
Mailchimp (Newsletter and ecampaigns)
Hootsuite (Social media management platform: Twitter, LinkedIn, Facebook). Note we have >21k followers

Management of Publications (Digital and Print)

Project manage new / updates
Liaise with designers printers and DSDC team
Editing and proofing Branding
Manage stock
John Smith
DSDC / Iris Murdoch Building

Funding

Directorate for Advancement
Identify new opportunities, including cross team working
Improve current offerings Increase awareness of Dementia Fund
Identify funding opportunities
Liaise with donors / potential donors
Provide information
Via external events i.e. Kiltwalk

General Activities

Audit Accreditations
Certificate printing
Content for promoting audit awards i.e newsletter / website
Window sticker stock / printing
Customer relationship management
Unidesk
Calls
Teams meetings
Associate Management
Manage any queries from Associates
Quarterly Associate newsletter

For a full list of duties please see the attached job description.

Essential Criteria

Educated to HND level or equivalent experience
Customer service experience
Commercial awareness
IT literate
Experience of managing projects/events
An understanding of communication and public engagement/relations strategies and experience of delivering communications
Excellent oral and written communication skills, including the ability to write concise and informative reports
Strong interpersonal skills and the ability to negotiate with internal and external stakeholders
Ability to work under pressure and to deal with conflicting deadlines
A high level of initiative, personal judgement, flexibility and selfmotivation
Good decision making skills with an innovative and proven approach to problem solving
Ability to work with and engage effectively with a range of different stakeholders

Desirable Criteria

Qualification in Events Management, Communications, PR or Journalism
Knowledge and understanding of Dementia issues
Knowledge of the HE sector and the student experience agenda
Experience of working across a complex multidisciplined faculty or similar environment
Experience of communication and public engagement work
Experience of managing a communications project or working in a communication team

Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

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Managing self and personal skills

Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

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Delivering excellent service
Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
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Finding solutions
Taking a holistic view and working enthusi