Front of House Security Officer - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB AND PERSON SPECIFICATION

Job Title:
Front of House Officer / Concierge

Based:
London (SW7)

Hours:
Monday - Friday days only - 08:00 to 18: hours per week

Pay Rate:
£13.00 per hour

What's in it for you?
In return as our Security Officer, we offer the below salary and benefits:

A competitive wage
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Overview:

The primary role is to exceed expectations for delivering outstanding service while creating a welcoming environment for the occupiers.

The role is key to the operation of the building as it creates an excellent first and last impression to all occupiers and external stakeholders.

Responsibilities and Duties:

Act as daytoday point of contact for occupiers / stakeholders
Meet and greet guests offering high standards of service
Arranging cover for any adhoc overnight works for approval with Facilities Coordinator

Management of Contractors

On site contractor management signing in / out, key management, booking all site works, liaising and, issuing permits to work (via Compliance System)
Ensuring site is secured by managing all access control systems, keys, external /internal area checks including doors, windows, terraces, plant rooms and risers
Additional daily operations:
Issue access cards, monitor and manage databases
Monitor CCTV
Management of all post room duties
Control site access visitors, contractors, and occupiers
Waste Management reporting missed collections, cleaning issues/defects etc
Undertake daily site inspections and report back to Facilities Supervisor via Compliance System
Reporting any breaches of site rules / leases / tenancy agreements
Supporting Facilities Coordinator with Tenant Engagement Activities i.e. site walk arounds
Assist with all Occupier Fit Out Works and ensuring all common areas and lifts are protected and any defects / damage is reported via the correct methods
Management of cleaning standards of the internal and external fabric of the building
Report any Health and Safety issues directly to the Facilities Supervisor
Ensuring vacant floors are locked and all services to these floors are dormant (assisting with energy management)
Securing site by managing all access control, external and internal area checks including doors, windows and terraces responding to (but not limited to)
All fire alarms and related emergencies
Bomb alerts and all other types of related emergencies
All other types of incidents (e.g. floods, gas leaks, defective lifts etc.)
Intruders and other crimerelated incidents
Selfconfidence and an interest in selfdevelopment. The post holder must show interest in self progression and demonstrate the ability to be manage and take responsibility / ownership of the building they are based at
You should have the ability to work unsupervised and keep good organisation of daily workload in line with site requirements
Officers must have the Security Industry Training Organisation basic qualification or equivalent experience.
Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer.

Training

Officers must undergo 2 days on site training

Aptitudes and attitudes

Must have good literacy and communication skills and have excellent verbal and written English
Possess a good telephone manner
Be computer literate, proficient with Microsoft

Personal attributes

A consistently smart appearance in the uniform provided and required by Unitrust
Reliability, energetic, selfmotivation, and ability to use own initiative and work without supervision. Be able to cope with times of little or no actively
Excellent punctuality, as you will be responsible for opening the building up each day and lockdown each evening unless out of hours cover have been arranged
The ability, tact and diplomacy to deal with people at all levels including the client, the client's staff and visitors in all circumstances including emergencies and other times of stress
An excellent level of physical fitness to enable the post holder to perform patrols and emergency response duties efficiently and effectively.

Don't miss out on this fantastic opportunity to join our team as a Security Officer
**Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.