Policy Review Specialist - Haywards Heath, United Kingdom - Davies Resourcing
Description
THE ROLE:
Policy Analysis is responsible for validating policy information to ensure that customers have the right cover at the right price.
As a Policy Review Specialist, you will be accountable for helping customers through the validation journey in a busy phone andadministration role.
My client have created a roadmap of career progression they can provide you by starting in their Policy Review department where you will learn everything about insurance in their comprehensive 4 week training induction which will be 2 weeks classroom trainingand a further 2 weeks shadowing and supporting the team.
FOR YOU:
- Generous starting salary of £21,000 plus fantastic company benefits
- Increased salary on completion of our progression level matrix up to £26,000
- All the training and coaching needed to succeed in your role
- Excellent career progression opportunities within our fast paced and growing business
- Home working opportunity 3 days a week following training and passing probation
- Monday to Friday working hours from 08:30am to 5pm
- A fun, energetic and lively working environment
ROLE RESPONSIBILITIES:
- Validation of insurance policies to ensure customer details are correct.
- Update and revise customers' policy details, making any necessary adjustments.
- Provide great customer outcomes and a right first time service
YOUR IDEAL BACKGROUND/ EXPERIENCE:
- Previous experience of working in customer services role or similar environment is advantageous but not essential
- Able to provide great customer service
- A great communicator with an eye for the detail
- Excellent time management and organisational skills
- Completely comfortable using computers and software
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