Receptionist - Letchworth, United Kingdom - Croudace Homes Group

Croudace Homes Group

Verified Company

Letchworth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert

About Us

Croudace Homes Group is an award winning, established house builder with a mission to create skilfully designed homes of the highest quality in the South East.

We pride ourselves on our reputation for outstanding quality backed with exceptional customer service.

We achieve this through employing excellent individuals who are committed to delivering a first class product and through excellent ratings in national customer satisfaction surveys, which place us amongst the top echelon in the house building industry.

About the role:

To efficiently answer and relay incoming calls and to receive visitors in such a way as to promote both a welcoming and professional image of the Company.

Greet and welcome all visitors, check whether they have appointment and ensure the signingin procedure is adhered to.
Maintain and update staff database to include leavers and joiners.
Use company software to enable entry access for North Thames employees when required.
Small amount of liaison with Security Team during handover, updating security book with any scheduled out of hours contractor visits.
At all times, keeps Reception area tidy and presentable, ensuring that newspapers and magazines are neatly folded and displayed.
Ensure that deliveries are redirected to Facilities, on occasion accepting deliveries into the Reception area and distributing to where required
First thing each day, listen to any answerphone messages and relay messages as necessary.
Promoting a good image of the Company in terms of personal appearance and courtesy to customers, suppliers and the general public.
Keeps diary of switchboard faults and advises I.T. Department.
Be aware of role in fire/evacuation, suspicious package procedures and action as necessary in cases of emergency.
Assist other departments with administrative tasks as and when required.

About you:

Previous experience gained in the role of receptionist.
Good organisational skills.
Basic numeracy and good literacy skills.
Good communication and ability to communicate with internal staff and external customers/suppliers.
Excellent telephone manner.
Well presented