Customer Service Advisor - Leeds, United Kingdom - Ceres Recruitment

Ceres Recruitment

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to growth, my client is currently looking for customer focused individuals to join their customer solutions team based in Leeds.

This is a busy role where you will be responsible for dealing with both inbound and outbound customer calls, therefore excellent customer service skills are essential for this role.

My client is offering an excellent bonus package along with hybrid working and the opportunity for career development.

This role has a basic starting salary of £20,319 per annum with a salary progression scheme up to £30,000 basic.

There is also very generous bonus structure which is set with achievable KPI's.

The role consists of handling a mixture of Inbound and Outbound customer calls. You will be talking to potential clients about their interest in Equity Release, Pensions or Mortgages.

Once you feel the customer is engaged in the relevant product, you will use our conversational tool to qualify them and pass them to one of our advisors.

Job Types:
Full-time, Permanent

Salary:
From £21,000.00 per year

Benefits: