Operating Systems Specialist - Blackburn, United Kingdom - Ador Talent Ltd

Ador Talent Ltd

Verified Company

Blackburn, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Operating Systems Specialist - Blackburn

Starting Salary £25, Reviewed & Increased After Probation) + Performance Related Bonus

Ador Talent are working with an engineering company based in Darwen/Blackburn, who design, build, operate and maintain centralised and efficient engineering solutions.

Our client now requires an experienced
Operating Systems Specialist /
Systems Coordinator to join their Credit Billing team who currently manage utility accounts for over 18,000 customers.

As a result of company growth they are now looking for a Systems Coordinator to support the delivery of the internal systems used by the customer service internal teams.

As a Operating Systems Specialist you will be responsible for the administration and development of key metering and billing systems and work closely with the customer service team and IT.

The Role:

Be responsible for the onboarding and system maintenance of the metering and billing platforms and operating systems
Undertake the cleansing and maintenance of customer data highlighting any concerns
Manage the customer journey from mobilisation through to hand over to the operations team on contract commencement
Develop departmental processes to support contract on boarding and operation systems maintenance
Develop relationships with clients, 3rd party suppliers and internal teams attending meetings where appropriate
Implement APP updates, communicating to the wider team
Liaise with the technical development team on a weekly basis and proactively seek resolutions to problems encountered

Skills/Experience

Experience of system maintenance, system super user, or systems training, and customer service is ideal.
Computer literate
Confident and able to support system users daily and implement updates.
Knowledge and understanding of GDPR is essential
Strong analytical skills with the ability to collect, organize and analyze large amounts of data with attention to detail and accuracy

If you have the relevant experience, are competent with IT systems and have a strong administration/customer service background please APPLY interviews currently taking place.

Job Types:
Full-time, Permanent

Salary:
From £25,000.00 per year

Benefits: