Tenant Liaison Officer - Leicester, United Kingdom - Ador Talent Ltd

Ador Talent Ltd

Verified Company

Leicester, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a leading Energy Renewables Engineering company who are looking for 5 Tenant Liasion Officers to work with residents on a large project to install metering & billing services to over 2000 occupied properties, assist with the coordination of installing new hardware and arrange/schedule engineers to make alterations to current equipment whilst assisting with any queries and helping to solve any problems that may arise.

These are long term contracts covering a large housing project and energy efficiency contract, with a good possibility of future work at the end of this contract.

Key Accountabilities will include:

Play a key part in the coordination of installing or repairs of meters.
Support tenants in the process of changing energy supplier and installation of new meters.
Set up, undertake and manage the Tenant/Customer/Resident Liaison Service.
Attend regular client representative and tenant meetings to ensure the highest level of customer service is provided at all times.
Ensure a consistent approach to customer care is adopted.
Manage the Tenant's complaints procedures as a point of escalation.
Maintain and update the onsite database to reflect ongoing works.

Basic understanding of the Construction, Housing or Energy sector is ideal. Excellent organisational skills - Ability to work to tight deadlines - Excellent communication skills.

If you are available at short notice, have the relevant experience and can commit to a minimum of 7 month contract then please APPLY.

Job Types:
Full-time, Temporary contract, Fixed term contract, Freelance

Contract length: 7 months

Salary:
£14.00-£16.00 per hour

Benefits: