Tenant Liaison Officer - Leicester, United Kingdom - Ador Talent Ltd

Ador Talent Ltd
Ador Talent Ltd
Verified Company
Leicester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Our client is a leading Energy Renewables Engineering company who are looking for 5 Tenant Liasion Officers to work with residents on a large project to install metering & billing services to over 2000 occupied properties, assist with the coordination of installing new hardware and arrange/schedule engineers to make alterations to current equipment whilst assisting with any queries and helping to solve any problems that may arise.


These are long term contracts covering a large housing project and energy efficiency contract, with a good possibility of future work at the end of this contract.


Key Accountabilities will include:


  • Play a key part in the coordination of installing or repairs of meters.
  • Support tenants in the process of changing energy supplier and installation of new meters.
  • Set up, undertake and manage the Tenant/Customer/Resident Liaison Service.
  • Attend regular client representative and tenant meetings to ensure the highest level of customer service is provided at all times.
  • Ensure a consistent approach to customer care is adopted.
  • Manage the Tenant's complaints procedures as a point of escalation.
  • Maintain and update the onsite database to reflect ongoing works.
Basic understanding of the Construction, Housing or Energy sector is ideal. Excellent organisational skills - Ability to work to tight deadlines - Excellent communication skills.


If you are available at short notice, have the relevant experience and can commit to a minimum of 7 month contract then please APPLY.


Job Types:
Full-time, Temporary contract, Fixed term contract, Freelance

Contract length: 7 months


Salary:
£14.00-£16.00 per hour


Benefits:


  • Additional leave
  • Company events
  • Company pension
  • Flexitime
  • Free parking
  • Onsite parking
  • Sick pay
  • Transport links
  • Work from home

Schedule:

  • Day shift
  • Flexitime
  • Holidays
  • Monday to Friday
  • No weekends

Work Location:
In person

Application deadline: 05/05/2023

Expected start date: 08/05/2023

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