Defence Ils Professional - Hemel Hempstead, United Kingdom - BT

BT
BT
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Hemel Hempstead, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Defence ILS Professional - Specialist Services


Job Req ID:31235
Posting Date:18 Mar 2024
Function:Cyber Security
Unit:Business
Location:Boundary Way, Hemel Hempstead, United Kingdom
Salary:Competitive plus excellent benefits plus a £5k DV
Req ID: 31235

Job Title:
Defence ILS Professional - Specialist Services

Locations:
Hemel Hempstead

Advert Closing Date: 31/03/2024

  • Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyberattacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
  • An allowance of £5k per annum will be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role, and will include onsite attendance._

About this role

  • As our Defence ILS Professional for Specialist Services, you'll play an important role in maintaining and managing a large / complex Managed Service for one our most important customers. Providing an excellent customer experience is pivotal, whilst using data analytics to develop the wider team further equally.
    What you'll be doing:
  • Managing, growing, and maintaining ILS activities with the Defence Sector. This means to be technically current and using the latest ILS strategies with the MoD Framework
  • Managing, planning, and administrating complex ILS activities and strategies
  • Using your leadership skills to collaborate, create and develop the managed service by adhering to ITIL service operations model.
  • Using your ILS and operational experience to create and deliver a brilliant customer experience by understanding the customers' needs and expectations.
  • You'll help to champion and aid cost reduction within your area of responsibility.

You'll have the following skills/experience:


  • This role requires you to to go through or currently hold Government Security Clearance to DV level, which requires residence in the UK for a minimum of 10 years with no breaks.
  • An analytical mindset and approach to create strategies across the managed service.
  • You can provide excellent and collaborative stakeholder management across various lines of business such as 3rd party suppliers / contractors and multiple user authorities.
  • You have superb asset management skills in maintaining accurate records.
  • You're accredited in ITIL v4 foundation or at least working towards this.

Diversity and Inclusion:


What's in it for you:


  • Discounted BT Broadband, TV & mobile packages and BT products
  • On target Bonus
  • 10% pension contribution
  • Professional development and paid for industry certifications/qualifications.
  • Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
  • Wellbeing support for you and your family
  • 3 days paid volunteering a year. KZA268
    Our leadership standards

Looking in:


Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes
I take the right decisions that benefit the broader organisation.


Looking out:


Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.


Looking to the future:


Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future
I build diverse future-ready teams where all individuals can be at their best.
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