Programme Support and Business Improvement Officer - Lyndhurst, United Kingdom - New Forest District Council

New Forest District Council

Verified Company

Lyndhurst, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Programme Support and Business Improvement Officer

Location:
Lyndhurst

Salary:
£28,905 - £32,289 per annum

Basis:
Full time

Date posted: 08/04/2024

Do you want to be part of an exciting and rewarding transformation journey that makes a real difference?

Are you highly organised, motivated and experienced in project or programme support and business improvement?

Are you positive, forward thinking and ready to be part of a dynamic team delivering significant change and business improvement?

Exciting times for us here at New Forest as we embark on a high profile and ambitious transformation programme to improve services for our residents, businesses, and visitors as well as our staff.

We are looking to develop a new team to take us on this journey with an underlying culture of challenge and continuous improvement.

We are looking for an organised and enthusiastic Programme Support and Business Improvement Officer to lead on the transformation programme support, including maintaining logs and tracking progress and to provide specific project support and support for business improvement activities.

About you:

You will be resourceful, self-motivated and adaptable to a rapidly changing and dynamic environment.

You will have a high level of administration skills with experience of supporting projects, maintaining project documentation and an understanding of process improvement tools.

You will have strong ICT skills including M365, Power BI and internet content management and an appetite to embrace new technology to support programme delivery.

You will have excellent communication and interpersonal skills, building and sustaining relationships in order to achieve results with an engaging and approachable style.

This is a new and exciting role that will support significant organisational change so you will be passionate about being part of a team that will make a real difference.

The role:

As the Programme Support and Business Improvement Officer you will provide programme and project support and administration to the transformation team, maintaining project documentation, arranging and facilitating meetings and liaising with other departments.

You will support the Transformation and Improvement Manager in delivering transformation and business improvement activities, including running process mapping and information gathering workshops, analysing data and identifying opportunities to improve business processes.

You will foster strong and effective relationships across departments and within the programme team to ensure the appropriate administration and communication of change projects.

The role will be dynamic and varied, working with teams across the organisation on a range of significant change projects.

What's in it for you?
days annual leave (plus an additional weeks equivalent after 5 years' service)

Local Government Pension scheme
Onsite parking
Employee Assistance Programme
Hybrid working
Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
Cycle to Work scheme which could save you around 40% on cycles and accessories

What makes us the place for you:
The New Forest District really does have it all. A natural environment that includes stunning beaches and a national park offers a fantastic quality of life. An organisation that is embarking on a new chapter under new leadership.

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our ambition.

The place and the people are changing, and the council is responding to these changes with enthusiasm for the future by supporting a New Forest that shapes its ambition around delivering for its residents and the local area.

We will be at the heart of the action as 3 of the Solent Freeport development sites will be in the district, with growth that includes one of Europe's first net-zero towns and a transformation programme that will bring greater innovation and improvements in local services designed around local people.

We believe that all our employees make a valuable contribution to the work of the council and that's why we encourage a trusting and open culture where each employee is supported and respected equally, in an inclusive workplace.

We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance and embrace workplace wellbeing.

We are proud of our new values for 2024, please watch this short video to find out more.

We also recognise the value of a highly motivated and e