Chc Administrator - Retford, United Kingdom - NHS Nottingham & Nottinghamshire Integrated Care Board

NHS Nottingham & Nottinghamshire Integrated Care Board
NHS Nottingham & Nottinghamshire Integrated Care Board
Verified Company
Retford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Nottingham and Nottinghamshire ICB are seeking an enthusiastic and motivated administrator with experience of working within a financial environment to join their NHS Continuing Healthcare (CHC) Team, providing administrative support to the CCG.


As an administrator you will deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships.

Attention to detail, the ability to prioritise your own workload effectively and work unsupervised is also essential. You must have a good understanding of confidentiality and data protection.


This role will provide financial and administrative support to the Nottingham & Nottinghamshire Clinical Commissioning Group to enable the teams to deliver an efficient and effective service for patients.

The role will support the planning and commissioning process for Continuing Care and Section 117 aftercare, working within the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care (FNC), local s117 after-care policies and the National Framework for Children and Young People's Continuing Care.


We are looking for someone with the following skills:

  • Flexible/adaptable
  • Good communication skills, verbal and written
  • Excellent numeracy skills
  • Attention to detail
  • Team player
  • Keen to deliver quality of service at all times
  • Excellent IT skills
  • Enthusiastic and able to work with initiative
  • Analytical skills
  • Good with excel spread sheets data manipulation and interpretation skills
  • Organisation is key
Ability to manage and prioritise workload to ensure achievement of deadlines


What we offer:


  • Competitive pay package including incremental annual rises
Generous annual leave entitlement -all new starters receive 27 days annual leave excluding bank holidays, rising to 29 days after 5 years' service and 33 days after ten years

NHS Pension Scheme -with an excellent package of pension benefits

Opportunities forcareer development with education, training, and support

Annual personal development review to support your career aspirations

Flexible workingopportunities and health and wellbeing initiatives

Special discounts for goods and services for NHS staff.

This position is currently office based.


Main duties and responsibilities:


  • To act as first point of contact for the team, and deal with routine and specialist enquiries from patients, their families/carers, care providers and health/social care staff in a pleasant timely manner and respecting patient confidentiality at all times, referring to others as appropriate.
  • Set up packages of care for both CHC and fastrack patients with support from Nursing colleagues.
  • Collate and send out weekly panel papers
  • To maintain and update patient invoice records on the continuing care database for Nottingham & Nottinghamshire ICB adults and children's continuing care cases and section 117 aftercare cases, ensuring an accurate and up to date record of expenditure.
  • To have good knowledge of excel spread sheets.
  • Issuing of letters
- taking calls and dealing with enquires from patients and next of kin regarding their continuing care status.

  • Issuing of individual patient agreements and letters confirming the funding arrangements.
  • Inputting into, monitoring and printing reports from computerised systems.
  • Prioritising tasks, working on both an individual and team basis to collectively achieve targets.
  • Have a flexible/adaptable approach to their work in order to meet various deadlines
  • To carry out any other duties as reasonably required.
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