Membership Administrator - Dunbartonshire, United Kingdom - Cameron House

Cameron House

Verified Company

Dunbartonshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
CAM1877

Branch:
Cameron House

Location:
Cameron House, Loch Lomond

Salary/Benefits:
£21, ,673 gross per annum plus excellent Company benefits

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Office hours

Hours per week:
Full time, 5 days though part time hours can be considered

Posted date:16/03/2023

Closing date:18/04/2023

EXERCISE YOUR AMBITION:

We have a unique opportunity for a
Membership Administrator to join our team.

Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond.

Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history.

With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic lochside setting is impressive in its grandeur, celebrated and treasured.

Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special, all that's missing could be you.

THE ROLE:

As Membership Administrator you will report to the Leisure and Membership Manager. You will support the membership teams through your administration of memberships and billing.

Some key things you will be responsible for are:

Administration of all Resort memberships.
Direct debit runs
Refunds
Walkins, and show rounds
Member feedback and enquiries
Liaison with Finance on membership budgets

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

People who want to achieve great things your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
People who are naturally friendly who genuinely care about our guests and the service they receive.
People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
People who show the same level of care for their team, as our guests supporting our colleagues to be the best they can be and to do the best job they can.
People who will respect and protect the magical place we work in it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

Attention to detail, and a passion for administration, sales and service.
Strong Interpersonal skills, and great telephone technique
Strong IT skills with knowledge of Office software including Word, Excel, and PowerPoint

WHAT'S IN IT FOR YOU?:

At Cameron House we can offer fully funded, work-based training and development.

Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities

Here's what to expect:

Free meals when on duty, in our team cafes
Pension scheme
Referafriend scheme
Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays, rising with long service
Free Leisure Club Membership, with friends and family discounts.
Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
Onsite discounts on Cameron House and Cameron Lodges accommodation, 30% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
Supplier and local business discounts
Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.

Join The Team

Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition.

The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett.

Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva.

Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with T