- Maximize RevPAR by refining revenue strategies with the Central Revenue team.
- Manage third-party sites and agents to ensure effective reservations procedures and high conversion rates.
- Oversee group reservations to meet budget goals and support the selling strategy.
- Minimise revenue loss through robust group and reservations processes.
- Implement strategies to keep the hotel ahead in the local market.
- Contribute to and adhere to the hotel's selling strategy.
- Build strong relationships with guests and team members to understand and meet their needs.
- Assist in training and coaching front office team members.
- Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
- Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
- Fantastic Food & Beverage Discounts: Calling all foodies Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
- Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
- Perks Galore with Reward Gateway: Get ready for a treasure trove of perks and discounts through our partnership with Reward Gateway. Explore a world of exciting offers on entertainment, fitness, shopping, and more. It's like having a magic box of goodies at your fingertips
- Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROOHospitality and enjoy bonuses for every new recruit.
- Long Service Incentives: Dedication deserves celebration Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
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Reservations Supervisor - Oxford, United Kingdom - Troo Hospitality
Description
Reservations Supervisor - Oxford, Oxfordshire
Mercure Oxford Eastgate
Hotel Competitive
Location Description
Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.
Job Description
Are you passionate about hospitality and dedicated to delivering exceptional guest experiences? We are looking for a talented Reservations Supervisor to join our dynamic team
At Hotel the Oxford Eastgate Hotel, we pride ourselves on providing top-notch service and creating memorable experiences for our guests. We are seeking a Reservations Supervisor who is enthusiastic, detail-oriented, and ready to optimize our reservations process and revenue strategies.
Key Responsibilities:
Revenue Optimisation:
Group Reservations:
Market Competitiveness:
Customer and Team Relationships:
Ready to take your career to the next level? Apply now to become our new Reservations Supervisor
Troo Benefits
