HR Administrator - Leicester, United Kingdom - Pontoon
Description
HR Administrator
Leicester
6 Week Contract (possible extension)
£12.50 per hour PAYE
The Role
As our Human Resources Administrator, you will play a pivotal role in the full team member lifecycle by providing excellent customer service to all stakeholders including collaborating with the Human Resources specialist teams to provide insights, enablingproblem solving and seeking solutions, and provide predictive capability to business directors on Human Resources solutions.
As our Human Resources Administrator, you will:
- Work with the HR Manager and HR Administration model to deliver an efficient HR administration service to all Selfridges sites and to ensure excellence in customer service
- Produce and send out offer packs, including offer letters and contracts to all new joiners in the business
- Management of the full worker life cycle from staffing to compensation using the HR management system
- Workday
Including:
- Modify and create organisational structures
- Assistance and review of the job change business processes
- Password reset
- Daily management of the HR services Workday inbox
- Send out new contracts where an amendment has been received
- Take up references for all new joiners and reply to reference requests from other third parties, liaising with the HR team promptly where references may not be satisfactory
- Be aware of SLA targets and audit timeframes for HR administration services and to ensure that these are met through regular communication with the HR Admin team leader and HR Admin Manager
- Management and administration of the Healthcare benefits scheme
- Make best use of all IT systems to deliver an excellent service, identifying improvements where necessary
- Administering the refer a friend scheme
- Produce and distribute reports
- Provide general administrative assistance to the wider team
- On occasion, travel to our London and Regional stores may be necessary.
Skills
- Knowledge within a fastpaced working environment
- Excellent HR system skills including Workday
- Strong customer service skills, and comfortable with multitasking and working under pressure to meet deadlines.
- A good working knowledge of Microsoft Office packages, including Excel
- Good communication skills
- Excellent HR system skills
Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.
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