Money Advice Caseworker - Liverpool, United Kingdom - Citizens Advice

Citizens Advice
Citizens Advice
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Money Advice Caseworker


Location:
Liverpool: Hybrid - Remote and Office based, flexible options available across Liverpool, St Helens and Warrington


Closing date: 23 August 2023


Role details:


Job title:
Money Advice Caseworker


Location:
Hybrid - Remote and Office based, flexible options available across Liverpool, St Helens and Warrington


Salary:
£27,030 FTE - pro-rata for reduced hours


Salary pro rata:
No


Hours per week:
Multiple roles available including Part Time. Full time hours are 35 pw.


Type of contract:
Permanent

Closing time: 09:00

Interview date: 6th September 2023

The Money Advice Caseworker is responsible for delivering a comprehensive Debt
and Budgeting Advisory Service to individuals and families facing financial
difficulties. The Caseworker will provide expert advice and guidance to clients in
managing their debts through complex debt casework, covering priority and nonpriority debt advice, options and insolvency solutions. To excel against targets in the
provision of an effective supported Money Advice debt casework service that is
compliant against quality standards including the MaPS quality of advice framework;
ensuring that clients receive their full entitlement to all benefits, receive appropriate
financial capability support and experience a positive customer experience from
Citizens Advice Liverpool and partners.

We offer comprehensive training so if you don't meet all the person
specification but have some advice work experience and knowledge of debt
advice, we still encourage you to apply.


All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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