Research Assistant - London, United Kingdom - Collinson

Collinson

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers.

In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors.

We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years' experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 17 locations worldwide.

Our solutions include Priority Pass, the world's best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand's reward programmes and loyalty initiatives.

What does a Research Assistant do at Collinson do?

We are embarking on a desk research project of approximately two months for the purpose of identifying top companies in Europe and the UK.

The project will involve identifying companies, researching into their strategies, current market performance and what their growth plans are.

The aim of this project is to arrive at a list of well-researched companies that meet all our criteria for being a 'top' prospect.

Research will be done via acquired lists and databases, Google research in the UK and European markets, industry reports where available, and any other information source that we can gain access to, in order to answer the questions we have for each company.

Key responsibilities

Work off an acquired list of companies that meet our top criteria for being considered as a prospect.
Using set criteria, identify which companies from the list should be eliminated.
Carry out desk research for the selected companies based on preagreed criteria. You'd answer approximately 10 questions per company. Some questions are basic fact finding while others need a level of assessment about their performance as a business or quality of their loyalty program. No loyalty experience is needed for this, however, ability to understand business success and failure, opportunities and threats is needed when assessing if a business would make a good prospect. Each company will take around 12 hours to research depending on how readily available the information is.
Collecting the findings into an Excel sheet that is prepared with set formatting.

Key skills

Computer literacy
Word, Excel, PPT.
Ability to perform searches on Google. Familiarity with any other information sources/platforms is a bonus.
Selfmotivation
Attention to detail
Ability to express thoughts in written and verbal format about the findings.
Ability to manage own time to meet deadlines.
Judgement be able to look at a loyalty program and make an assessment as to if it looks good or not from own experience and logical thinking. Support from the team will be available.
Assessment skills be able to read up on a company, answer the questions posed, and make an assessment on what it means for us as an agency with support from the team.
Be coachable these roles are working closely as a team and ensuring the research is done to meet our output requirements. We will offer feedback and suggestions where needed to improve the process and to support these resources throughout the project.
Business and marketing degree is a bonus
University scores
First-Class Honours (First or 1st) (70% and above)
Upper Second-Class Honours (2:1, 2. i %)