Business Support Central Administrator - Wolverhampton, United Kingdom - University of Wolverhampton
Description
Estates and Facilities - Business Support Central Administrator An exciting opportunity has arisen for a central administrator to join the Estates & Facilities Directorate at the University of Wolverhampton.
Estates and Facilities - Business Support Central Administrator
An exciting opportunity has arisen for a central administrator to join the Estates & Facilities Directorate at the University of Wolverhampton.
Central Administrator responsibilities
- You will assist with the administration and upkeep of the online maintenance reporting help desk
- Produce statistical data from the online maintenance reporting system
- Liaise with all key stakeholders who use this portal with regards to KPIs
- Provide an overall administration support across the Directorate
- Assist with the updating and monitoring of the Estates & Facilities web pages
- Assist with the University switchboard operation
To be successful in this role you will need:
- Excellent communication skills to be able to liaise with other members of staff
- Excellent IT skills to be able to use all Microsoft packages and other IT packages
- Experience of working in a helpdesk environment.
- Experience in being able to deal effectively with challenging customers and difficult situations.
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