- Handling complaints in a timely manner, from initial contact through to resolution
- Keeping customers updated throughout the process
- Liaising closely with operational teams
- Ensure that issues are resolved to prevent repeat complaints
- Ensuring compliance with regulatory requirements
- Keeping accurate records of all complaints
- Previous complaints handling experience, ideally within a regulated environment
- High level of communication skills, both written and verbal
- Commitment to resolving customer issues to an exemplary standard
- Computer literate with the ability to learn new systems
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Complaints Handler
3 weeks ago
Lloyd Recruitment Services Ltd Leatherhead, United Kingdom**Complaints Handler** · Our client is a leading name in the Financial Services industry, who are looking for an individual to join their friendly complaints team. · Joining a small and friendly team, you will ensure that all complaints are acknowledged in a timely manner, whilst ...
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Complaints Handler
3 weeks ago
Kenneth Brian Associates Epsom, United KingdomKenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team. · The company offer a competitive salary and excellent benefits package, along with hybrid working (2 days in the office, 3 from ...
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3 weeks ago
Howells Solutions Walton-on-Thames, United Kingdom**Complaints Handler - Repairs and Maintenance in Social Housing** · **Walton-on-Thames** · **£30,000 - £33,000 per annum** · Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Handler to join their Repairs and Maintenan ...
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Complaints Handler
3 weeks ago
Barker Munro London, United Kingdom**Salary/Rate**:£30,000 + bens · **Job type**:Contract · **Town/City**:Feltham · **County**:London · **Discipline**:Insurance Office Support · **Job ref**:BM14866 · **Post Date**: · **Meet Our Recruiter**: · **Heather Parkhouse**: · - Director- **About the Role**: · Complaint ha ...
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Complaints Handler
4 weeks ago
Howells Solutions Hammersmith and Fulham, United Kingdom**Complaints Advisor - Repairs and Maintenance in Social Housing** · **Hammersmith and Fulham** · **28k-29k** · Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Ham ...
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Complaint Handler
3 weeks ago
Huntress London, United KingdomComplaint Handler · A powerhouse within the professional services industry is looking for a Complaint Handler to join their team remotely on an initial 7 month contract. · Key Responsibilities · - Take ownership of complaints that could be complex in nature across a full range of ...
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Complaint Handler
3 weeks ago
Tate London, United Kingdom**Complaint Handler** · **Remote Working** · **£19.80 per hour** · **Temporary Position, up until March 2024** · **Financial / Banking Complaints Experience Required.** · Attention all experienced complaints handlers · Are you skilled in financial banking complaints and looking f ...
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Complaint Handler
3 weeks ago
Digby Morgan London, United Kingdomsummary · - _ london, london_ · - _ £140 per day_ · - _ contract_- specialism · - customer services- sub specialism · - customer service- reference number · - AMCH · - job details · Job Title: Complaint Handler · Start Date: ASAP · End Date: 6 Months Contract · Pay Rate: £140 Day ...
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Complaints Handler
2 weeks ago
MLM Search Ltd London, United Kingdom Full timeAre you an experienced in handling insurance claims and customer complaints? We are seeking a dedicated Complaints Associate to join a leading insurer, which operates within residential and commercial property sector. · Key Responsibilities: · Handle and resolve complaints relate ...
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Complaints Handler
2 weeks ago
HSBC London, United Kingdom-Job description · Job description · Who are HSBC Innovation Banking? · We're the power behind the UK's forward-thinkers, future-makers and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth ...
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Complaints Handler
2 weeks ago
The Hyde Group London, United Kingdom**London Bridge** · **Up to £30,000** · Hyde is looking to recruit a Complaints Handler. · Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers ...
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Complaints Handler
3 weeks ago
Red Snapper Managed Services London, United KingdomRed Snapper Managed Services (RSMS) are supporting a project with West Midlands Police to assist with complaints handling on a 6 month term. We want to provide high quality and professional support to I provide continuous improvement and achieve best standards. · RSMS provide inv ...
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Complaints Handler
3 weeks ago
Ticker Ltd Godalming, United Kingdom**Who are we**: · Ticker has built a next-generation motor insurer, leveraging connected car data and data science across every aspect of the business, including pricing, underwriting, customer engagement and claims. · The motor insurance landscape is set for a major shift and th ...
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Complaints Handler
2 weeks ago
Randstad Delivery Croydon, United Kingdom Permanent, Full timeComplaints Handler · Complaints Handler - Croydon / Hybrid - Leading Block Management Company · Are you a proven Administrator seeking a new role with a market leading brand? · Do you have experience in customer support and complaint management? · Are you looking for an employe ...
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Complaints Handler
2 weeks ago
Howells Solutions Hammersmith and Fulham, United Kingdom**Complaints Advisor - Repairs and Maintenance in Social Housing** · **Hammersmith and Fulham** · **28k-29k** · Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Ham ...
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Complaints Handler
2 weeks ago
S4 Personnel Limited Slough, United Kingdom**Ref**: 1333 · **Job Title**: Customer Service - Complaints Handling (Temporary) · **Length of Assignment**: 6 months (usually longer) · **Pay**: £24,000 - £28,000 · **Location**: Slough · Our client is a blue-chip company who offer second-to-none customer service. They are look ...
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Complaints Handler
3 weeks ago
Burton Recruitment Borehamwood, United KingdomJob Title: Complaint Handler · - Full Time · **Salary**: £23,000-24,000 · Location: Hertfordshire, UK · **Are you an organised and empathetic individual looking for their next challenge?Do you care about people and their pets?** · - Key Responsibilities:_ · - Assessing and resolv ...
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Complaints Handler
17 hours ago
Hays Specialist Recruitment Limited Teddington, United Kingdom FreelanceYour new companyA fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The orga ...
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Complaints Handler
3 weeks ago
Seven Investment Management London, United Kingdom**About The Role**: · **Purpose** · The Compliance Advisory team sits within Risk and Compliance and currently covers the Complaint Handling function. The team is responsible for advising 7IM Group on best practices and standards in relation to general compliance matters. · The r ...
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Complaints Handler
3 weeks ago
Arch Europe Insurance Services Ltd London, United KingdomThe Position: · To support the Complaints Manager in being the central point of contact for Arch Insurance International - Europe with regards to the recording, tracking, handling, and reporting of Complaints received by Arch during the normal course of business. For the avoidanc ...
Complaints Handler - Epsom, United Kingdom - Kenneth Brian Associates Limited
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Description
Kenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team.
The company offer a competitive salary and excellent benefits package, along with hybrid working (2 days in the office, 3 from home).
Key responsibilities of the role will include:
To be considered for this role, you will need:
We look forward to receiving your application.