Operations Assistant Ltn - Luton, United Kingdom - Signature Aviation

Signature Aviation

Verified Company

Luton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Operations Assistant
Luton, Part time contract

Your new role:

Have you got the experience, expertise, and aptitude to provide a 5-star experience to VIP Customers? Would you like to join our fantastic Luton Operations Team?

As an Operations Assistant, you will be the first point of call for all customer bookings and handling requests, working out of our busy Operations department.

With a VIP customer experience at the heart of the service you will liaise with customers, airport authorities and colleagues to deliver the Signature Aviation experience.

Who we are:

We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.

Business and private aircraft customers land their aircraft with us, and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience.

Our businesses provide specialist on-airport support services, including refuelling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia.

We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

About You:

You will be self-motivated and proactive with strong time management skills and ability to work accurately under pressure in an operational environment.

Strong customer service skills are required as well as flexibility of start and finish times within the shift pattern & a willingness to work occasional overtime (particularly in busy periods) is highly desirable.

You will have excellent personal presentation, a calm approach to problem solving and last-minute changes, and the ability to work accurately under pressure.

A checkable five-year employment history and a full and clean driving licence are essential.

What We Offer:

Our people are extremely important to us, so we offer a benefits package designed to motivate and reward you, whilst considering your overall health, wellbeing and that all-important work / life integration.

Enhanced holiday entitlement
Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
Life Assurance
Referral Bonus Scheme
Healthcare Vouchers flu vaccinations, eye care
Employee Assistance Program 24/7 help, guidance and support including access to free facetoface counselling
Access to an Employee Perks platform (shopping discounts)
Elite Service Discount
Free onsite parking (no bus)
Full uniform provided
Full access to LinkedIn Learning and ongoing Training & Development Opportunities
Global Development Scheme Opportunities
Mentorship schemes
Recognition programme performance, going above and beyond, service
Employee of the Month, Quarter & Year awards
Volunteering / Charity Days
Regular social events
Enhanced Family Friendly Leave Policies