Customer Service Executive - Oldham, United Kingdom - GGR Group

GGR Group

Verified Company

Oldham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Exciting Opportunity:
Full time Customer Service Executive - Quote Chaser in a busy hire office

Summary of Role
GGR Group Ltd is seeking a highly motivated and proactive individual to join our team based in Oldham.

We are looking for somebody who can complete a high volume of quality outbound sales calls to generate sales performance for the company.

About GGR Group

Key responsibilities:

Making a high volume of outbound telephone calls each day to new and existing customers
Acquire more detailed information on requirements, spend and future projects
Effective management of activity with live customer quotes
Keeping track of a quote chase data to follow up on recent and ongoing enquiries to help generate orders
Compile accurate audit trails of updates from clients documenting job and project specific information
Discussing customer feedback with the field account managers and Sales Director
Securing quality customer appointments for field account managers where required
Working with the hire desk to check availability for plant hire to effectively liaise with customers
Checking labour resource availability to discuss alternative hire types with clients

Any other duties relating to administration within the organisation, which may be necessary from time to time.

Experience, Knowledge & Skills:

Excellent communication and listening skills
Able to complete a high call volume each day
Professional and polite telephone manner
A positive attitude
Very good attention to detail
Good organisation skills
IT literate
Experience of IT Systems

Job Terms
Monday - Friday 8.30am -5.30pm

Private Health

Company Pension

24 Days Holiday + Bank Holidays

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£25,000.00 per year

Benefits: