Invoice Administrator - Oldham, United Kingdom - GGR Group

GGR Group

Verified Company

Oldham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Exciting Opportunity:
Full time Invoice Administrator in a busy hire office

Summary of Role
GGR Group Ltd is seeking a highly motivated and proactive individual to join our team based in Oldham.

We are looking for somebody who has a keen attention to detail, experience of generating invoices and is able to learn new systems quickly.

The role is office based full time, working within a busy office to produce accurate invoices with correct charges applied to each customer on a daily basis.

About GGR Group

The GGR Group Ltd is Europe's leading supplier of vacuum handling equipment, restricted access lifting machinery and mini cranes for the construction, rail and utility sectors amongst others.

Key responsibilities:

Hire Invoicing

Investigate each live hire contract on a daily basis to assess if ongoing charges are to be applied
Work closely with the hire desk to ensure all live hires are allocated for the correct duration and any amendments during the hire are captured and recorded accurately
Extend all live hire for the appropriate period each day working from reports generated within the hire software
Cross reference pricing against the Customer Purchase Order and seek written agreement where required for additional costs to be applied / obtain a replacement document to be used for ongoing charges
Update and amend any VAT codes in line with Domestic Reverse Charge to produce accurate invoices for clients
Assess offhire dates and times to generate final costs for each hire
Assess any labour element on each project to generate correct costs based on timesheets received
Manage multiple live hires that are on an ongoing hire basis, running reports to capture any charges to be applied that are outstanding to customers
Assisting with invoice queries to investigate customers claims for credit notes and determining if funds are due for refund
Generating credit notes where required and seeking approval from the finance team prior to posting on the system and providing a copy to the customer
Uploading invoices and corresponding documents on to customers own systems where required (ie Tradex, Ariba)

Missing and/or Damage Charges

Raising sales quotations on SAP for repair costs due to customer misuse via SAP service call
Creation and delivery of SAP service call for parts used in any repair
Speaking with customer to notify of damage, obtain Purchase Order and invoice on SAP via service call
Understanding of spare parts used within a repair to explain to customers when queried

General

Answering inbound telephone calls received to the office and distributing to relevant party within the business
Meeting and greeting visitors to the branch
Filing (paperwork and electronic documents)
Updating excel spreadsheets

Any other duties relating to administration within the organisation, which may be necessary from time to time.

Experience, Knowledge & Skills:

Invoice Experience
Administration Experience
Experience in a similar role
Outstanding attention to detail
Ability to manage multiple priorities
Strong communication skills
Professional and confident telephone manner
Excellent knowledge of Microsoft packages
Calm under pressure, ability to problem solve and trouble shoot alone and with a team
Making detailed notes on all systems so that all teams can see progress made on queries
Ability to handle customer complaints calmly to diffuse situations
Dedicated and proactive worker, able to keep concentration in busy environment
Able to adapt ways of work to suit changing processes and procedures
Comfortable using new and different IT Systems.

Job Terms
Monday - Friday 8.30am-5.30pm

24 Days Holiday + Bank Holidays

4% Pension Match

Private Medical

Salary:
£22,000.00-£25,000.00 per year

Benefits: