Business Support Assistant - Ellesmere Port, United Kingdom - Cheshire West & Chester
Description
Business Support Assistant - Compliance and Assurance Service:
Organisation
- Cheshire West and Chester Council
Partner Organisation
- Cheshire West and Chester Council
Location
- Ellesmere Port
Job Category
- Administration
Grade
- CWAC NJC
- Grade 4
Salary Min
- £23,114 per annum
Salary Max
- £23,893 per annum
Hours per week
- 37
Weeks per year
Employment Type
- Permanent
Closing Date
- 20/03/2024
Ref No
- W3246
Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
The main duties will sit within the Customer team but the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Service in meeting its statutory duties across Cheshire West and Chester, or contribute to the post holder's personal development.
We are looking for a reliable person with administrative and business support experience, to support the team in coordinating complaints, correspondence and projects Council-wide and reporting on compliance with statutory and local deadlines.
We require a pro-active individual with a professional approach who is accurate and confidential and can work independently, managing their own workload when required and ensuring that all customer contact is triaged daily.
We are a small, friendly, and hard-working team who currently work primarily from home coordinating the Council's corporate and statutory social care comments, compliments, complaints and correspondence and monitoring their compliance.
Senior Compliance and Project Officer,so that a mutually convenient time can be agreed.
The contractual work location for this role is The Portal, Ellesmere Port, however you may be required to work from a range of work locations or sites within the Borough and may also be required to work from home, depending on the needs of the service.
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £10.90 per hour for all contracted hours.
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