Key Account Director - London, United Kingdom - raymond associates ltd

raymond associates ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

KEY ACCOUNT DIRECTOR

The Opportunity

We are a cleaning, security and soft services business operating from regional offices UK wide, serving clients in sectors that include: Commercial, Corporate, Pharmaceutical, Retail, Manufacturing and Education.

We pride ourselves on client satisfaction and the development of our staff through regular training and a shared sense of responsibility, with a family-feel to our business.

A position for a skilled Key Account Director has arisen to take overall responsibility for specific named FM accounts (Tier One) and identify new FM opportunities (Tier Two).

Responsibilities will include new business and account development, relationshipmanagement, solution development, and to project manage / facilitate mobilisations' across the UK

The Package
£75k-£90k basic

Bonus

Car or Car Allowance

Central London

35 days holiday per year (including bank holidays)

The Role of the Key Account Director

Commercial

To achieve an agreed revenue target annually
Developing strong networks in the FM arena
Lead and oversee the sales process to successful mobilisation
To provide a central point of contact to tier 1 and tier 2 FM clients in the UK
Ownership of commercial relationships of each named account
To acquire a deep understanding of all internal stakeholder interests in new business, growth and retention.

Account Management

Building strong relationships with all relevant stakeholders in Key Account Clients
Develop specific account strategies using knowledge to respond effectively to changing requirements and tailored solutions stating: Turnover objectives & Growth objectives

Reporting

Own central account documentation and updates including:
Measure the performance of our services through the analysis of key performance indicators
Ensure compliance through process of quality controls and audits
Escalation and Communications Plans
Account Strategy

The Person

Previous experience of working in or for FM companies and partners
Excellent communication skills in all forms
Prepared and implemented personalised account plans
An intimate understanding of cleaning or security and other soft or hard services
Experience of key account management nationally and multisite

Why Work for Us

Ethical Business, always looking to reduce our environmental impact and our use of the planet's resources.
Equal Opportunities Employer who promotes diversity.
Innovative Approach to the Employee Journey
A defined purposedriven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and familyfeel to our business