-
Global Payroll Service Delivery Manager
3 weeks ago
ACS Recruitment Solutions Ltd Northampton, United Kingdom**Global Payroll Service Delivery Manager** · **Northampton - Hybrid working** · **Monday - Friday** · **Competitive Salary - DOE** · Our market leading, global commercial client are looking for a Service Delivery Manager across their payroll operation. They are looking for a for ...
-
Client Delivery Manager
4 days ago
EDEN UK Northampton, United Kingdom Full timeEDEN UK Come join a team where People make the differenceAs a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retainin ...
-
Junior Service Delivery Manager
1 week ago
Bechtle Northampton, United KingdomAs a Junior Service Delivery Manager at Bechtle you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and queries. This role serves as the frontline support for our clients and will be crucial in ...
-
Delivery Lead/Technology Project Manager
1 week ago
Barclays Bank PLC Northampton, United Kingdom Full timeAML Technology Delivery LeadNorthampton As a Barclays AML Technology Delivery Lead, you will be accountable for the end-to-end delivery of technology projects within the treasury technology teams. You will be responsible for ensuring that the projects are carried out in accordanc ...
-
Delivery Lead/Technology Project Manager
1 week ago
Barclays Bank PLC Cliftonville, United Kingdom permanentAML Technology Delivery Lead · Northampton · As a Barclays AML Technology Delivery Lead, you will be accountable for the end-to-end delivery of technology projects within the treasury technology teams. You will be responsible for ensuring that the projects are carried out in acco ...
-
Junior Service Delivery Manager
3 weeks ago
IP Source Ltd northamptonshire, United Kingdom Permanent, Full timeJunior Service Delivery Manager · Northampton · £27K - £33K + Company Benefits · Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 s ...
-
Operations Delivery Manager
3 weeks ago
Net-Worx (2001) Limited Milton Keynes, United Kingdom Full timeOperations Delivery Manager · Milton Keynes · £Competitive Salary · Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? · Due to our client's continued success, they are looking f ...
-
Cruise Delivery Manager
3 weeks ago
The Entertainment Department Wolverton, United Kingdom**Job Details**: · **Responsible to**:Head of Cruise Operations (HOCO) - **ted** HQ · **Working Hours**: · - As required. Normal office hours are 09:30 to 17:30 Monday-Thursday. · - Friday 9.30am to 5.00pm. · - An ability to manage a remote workforce is required (extensive travel ...
-
Service Delivery Manager
3 weeks ago
VPss Milton Keynes, United KingdomA long-term client of mine is currently looking for an experienced Service Delivery Manager from the Telematics / Fleet Management Solutions sector. The successful Service Delivery Manager main responsibilities will include the coordination and completionof projects on time withi ...
-
IT Service Delivery Manager
4 weeks ago
Centrality Meppershall, United Kingdom**Location**: Meppershall, Bedfordshire · **Contract Type**: Permanent · **Hours**: Full time · **Salary**: £50 - £55K Per annum, depending on experience · **Benefits**: Competitive · About the role · Centrality are looking for an IT Service delivery Manager, who'll be responsibl ...
-
Assistant Service Delivery Manager
3 weeks ago
National Highways Bedford, United Kingdom Full timeYour New role · National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. · Within this role you will be supporting the Service Manager (Lighting and Electrical) with the deli ...
-
Delivery Manager
1 week ago
Pertemps Bond Leicester, United Kingdom Full timeDelivery Manager · Leicester · £35,000 per annum · Working Hours: Monday to Friday 9am-5:30pm · We are currently representing a reputable training provider who are committed to providing high-quality vocational training and skills development programmes. They are dedicated to emp ...
-
Delivery Manager
3 weeks ago
NEXT Dunstable, United KingdomSHIFTS YOU ARE APPLYING FOR: 18hrs p/w; Sun 07:00 - 15:00; Tue 15:00 - 19:00; Fri 16:00 - 23:00 · To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation and achieve performance targets. Every da ...
-
Aftersales Portfolio Delivery Manager
2 weeks ago
Hays Specialist Recruitment Limited Milton Keynes, United KingdomAftersales Portfolio Delivery Manager £70,000-£80,000 p.a Milton Keynes/Hybrid working · **Your new company** · Hays are excited to continue our long standing partnership with this well known market leader seeking a Portfolio Delivery Manager for a hybrid working role based on-si ...
-
SOC Service Delivery Manager
3 weeks ago
Pontoon Warwickshire, United Kingdom**SOC Service Delivery Manager · Utilities** · **Remote / occasional office presence only when needed** · **6 months - temp to perm** · **£700 - £800 per day** · **In short**: SOC Service Delivery Manager / Security Ops Manager required to join a global utilities client in standi ...
-
Sales & Disposals Delivery Manager
4 weeks ago
Reed Talent Solutions Bicester, United Kingdom**Job description** · As a Sales & Disposals Delivery Manager, you will become a Subject Matter Expert (SME), working with the relevant sales and disposals delivery area to support the delivery of equipment sales and disposals for the MOD, DE&S and Other Government Departments. · ...
-
SOC Service Delivery Manager
4 weeks ago
Akkodis Warwickshire, United Kingdom_SOC / Service Delivery Manager / SOC Delivery Manager / SOC Consultant / SOC Programme Manager / CSOC / SOC Project Manager / SOC Operations Manager / Cyber Platform / Cyber Security Operations / Security Operations / Cyber Security Operations Centre/ Hybrid role. £650-£800 Insi ...
-
Delivery Manager
1 day ago
bp Milton Keynes, United KingdomJob Description: · Join Our Electrifying Journey at BP Pulse · Are you ready to be part of something truly exciting? BP Pulse is the UK's fastest-growing EV charging network, and we need passionate, skilled EV experts like you to help us shape an electric future and achieve NetZ ...
-
Delivery Manager
2 days ago
BP Energy Milton Keynes, Buckinghamshire, United KingdomEntity: Customers & Products · Job Family Group: · Project Management Group Job Description: · Join Our Electrifying Journey at BP Pulse · Are you ready to be part of something truly exciting? BP Pulse is the UK's fastest-growing EV charging network, and we need passionate, ...
-
Delivery Lead/Technology Project Manager
1 week ago
Barclays UK Northampton, United Kingdom Part timeNorthampton · As a Barclays AML Technology Delivery Lead, you will be accountable for the end-to-end delivery of technology projects within the treasury technology teams. You will be responsible for ensuring that the projects are carried out in accordance with the agreed quality ...
Junior IT Service Delivery Manager - Northamptonshire, United Kingdom - S-SA Digital
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Junior IT Service Delivery ManagerNorthampton (hybrid 3 days in 2 days out)Salary is 27k-33k (Depending on experience)Skills:
Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder managementWe're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills.
Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an integral part of our service delivery team, backed by the Service Delivery Manager.Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients.
This role thrives on reactivity, calling for someone eager to exceed expectations and go the extra mile for our clients.
Job Role Responsibilities:
Monitor and manage the shared inbox for incoming client inquiries, requests, and issues. Respond promptly and professionally to client inquiries, providing accurate information and assistance as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner.
Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency.
Collaborate with the Head of Service Delivery and Senior Service Delivery Managers to develop and implement best practices for client support and service delivery.
Proactively identify opportunities to improve processes and enhance the client experience. Participate in training and development opportunities to enhance knowledge and skills in service delivery and client management. Job Requirements Strong administration skills. Methodical thinking. Self-motivated and ambitious with a positive attitude. Strong communication and interpersonal skills, with the ability to interact professionally with clients and internal stakeholders. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple priorities effectively. Team oriented mindset. Ability to work within a fast-paced environment where work and fun are the key ingredients. Ability to build strong rapport with delivery partners.What we offer Join our dynamic team with a hybrid working model (3 days in/2 days out) post-probation, offering flexibility and work-life balance.
Our culture thrives on social events, fostering a supportive, fun, and hardworking environment.Enjoy an array of perks, including incentives like vouchers, and spot prizes, along with access to top-of-the-range technology both in-office and for remote work, from laptops to the latest iPhone.
We've got your well-being covered with subsidized healthcare and medical benefits. We also offer a clear progression plan, including training and mentorship programs, your career growth is our priority.