Customer Service - Newbury, United Kingdom - Adecco UK

Adecco UK
Adecco UK
Verified Company
Newbury, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Fantastic opportunity to join a well know company based in Newbury.

Our client is looking for a Customer Service Specialist with a strong administration background to join their team on a 12 month temp to perm contract, starting ASAP and offering a salary of £24,000 - £26,000 depending on experience.


The role is hybrid working, 2-3 days in the office over 3 rotating shift patterns, 8.30am to 4.30pm / 9am to 5pm / 9.30am to 5.

30pm


Salary and Benefits:


  • Salary range between £24£26K depending on experience.
  • Yearly company bonus
  • 22 days annual leave + bank holidays
  • Free onsite parking
  • Free fruit and tea / coffee
  • Free onsite gym
  • Prime Newbury location
  • Company and Team nights out
  • Modern newly refurbished offices
  • Onsite canteen

Duties will include but are not limited to:

  • Offer a professional communication link between the company and their customer base for placing of orders, raising of queries, request of information and general support.
  • Processing sales orders
  • Ensure timely delivery of products to meet customer requirements
  • Processing Repair / Work Orders incl. Loaner management
  • Arranging returns and collections and handling proof of delivery and pricing requests
  • Proactively seek ways of improving the service
  • Proactively communicating with internal & external customers
  • Investigating and resolving invoice disputes
  • Logging and follow up of issue resolution and related communication back to the customer
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sophie Lawrence
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