Information Governance Officer - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust
Description
Band 4Main area
- Information Governance
Grade
- Band 4
Contract
- Permanent
Hours
- Full time hours per week (Mon-Fri)
Job ref
B
Site
- City Hospital Campus
Town
- Nottingham
Salary
- £23,949 - £26,282 per annumper annum pro rata
-
Salary period
- Yearly
Closing
- Today at 23:59Job overview
You will have a variety of work tasks including managing responses to internal and external IG queries, managing and coordinating responses to Freedom of Information Act requests, carrying out administrative tasks to support delivery of the information governance agenda, including processing of incidents, providing administrative support for the Data Security and Protection Toolkit and arranging and supporting internal meetings.
Main duties of the jobOn a day to day basis you will be responsible for administration support with a focus on several key areas including:
- Provision of first line of contact to enquirers signposting to relevant Information Governance advice and support in accordance with Information Governance policies, operating procedures and best practice across NUH.
- Administration and project support to the IG Team.
- Uploading of documents to Intranet site/content management
- Helpdesk call resolution/investigation for IG enquiries
- Management administration support to the Data Protection Officer and Head of Information Governance.
- Receipt and processing of Freedom of Information Act enquiries
- Processing of IG incidents and communicating with staff throughout the Trust to ensure appropriate resolution.
- Direct project support to improvement and transformation projects as required.
- Diary management and management of multiple diaries
- Organisation of meetings, production of Agendas and Minutes and distribution of papers
- Operational document and records management activities within standard operating procedures.
We are pleased to be offering an exciting opportunity for an enthusiastic individual to provide administrative support to our Information Governance Team.
Please refer to the Job Description.
Nottingham University Hospitals' Digital Services provides services to both City Hospital Campus, Queen's Medical Centre Campus, The Ropewalk and some community services.
information, knowledge management, computing and telecommunications.
The post holder when working on site will be based at the City Hospital Campus, but will be required to work and travel across both campuses.
Person specification
Training & Qualifications
Essential criteria
- Educated to Diploma or equivalent level of experience
- Evidence of ongoing professional training and development
- Information Governance
Experience
Essential criteria
- Experience and/or understanding of confidentiality issues in a healthcare setting
- Experience of working in a busy department within the NHS.
- Experience of handling patient/public queries.
- Experience of working in an Information Governance department
- Knowledge of NHS and statutory polices and regulations including GDPR, FOIA, Data Protection Bill, Caldicott Principals
- Knowledge and understanding of the importance of confidentiality, Information Governance and security policies
Essential criteria
- Ability to evidence/demonstrate key values and behaviours in line with the Trust Values and Behaviours
- Excellent verbal and written communication skills and the ability to communicate specialist/ complex issues effectively at all levels
Essential criteria
- Good presentation/ training skills
Essential criteria
- Able to work on own initiative and as part of a team
- Ability to multitask, deal with conflicting deadlines and prioritise workload appropriately
Essential criteria
- Willingness and ability to travel between sites and to external meetings
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.
Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
Salary:
The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence:
All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
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