Tenant Liaison Officer - Manchester, United Kingdom - Glu Recruit

Glu Recruit Manchester, United Kingdom

3 weeks ago

Description

Ref: 619Role: Tenant Liaison OfficerSalary: £23,400 with a quarterly bonus opportunityLocated: ManchesterHours: Monday to FridayOur client is a rapidly growing business, which provides high quality housing for the private rental market.As an integral part of the business, you will be responsible for arranging property visits, supporting in an administration function for field operations and lettings and preparing property condition reports for their properties prior to a tenant moving in and also when they have just moved out. As a hybrid role you will be out and about visiting our properties and spend time providing administration support which involves communicating with tenants via email and telephone.The role:

Book property visits for the Field Operations Team
Provide administration support to Field Operations and Lettings when required.
Repsond to tenant correspondence via email and phone
Carry out mid-term property visits
When required carry our home inductions with new tenants
When required carry out property viewings with prospective tenants
Undertake large-scale works inspections
Prepare individual property inventories
Complete tenant check-out reports
Liaise with tenants about visits and issues
Visit properties with builders and other tradespeople
Ensure requirements of tenancy agreements are applied in practice
You will ensure our bin store areas on site are kept in tip top condition and manage waste that has been disposed of incorrectly eg left on the floor and report your findings in a site report.
Ad hoc litter pics will be conducted when required.
Monthly Flick testing will be carried out in the communal areas to ensure the Emergency Lighting and AOV units are operating correctly and findings recorded.
Weekly Fire alarm testing may be required.

The successful candidate:

Experience of providing terrific customer service in a client-facing role
Exceptional timekeeping - never late and always on top of deadlines
The communication skills to write clearly and speak easily with anyone
An organised way of working
Someone who is prepared to get stuck in and do what it takes to ensure our sites are looking the
best they can.
Experience using iPads and apps
A desire to brush up nicely for work each day
A clean driving licence and access to a car or van
Eligibility to work in the UK and everything it takes to successfully complete pre- employment screening

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance

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