Visiting Officer - Wakefield, United Kingdom - Wakefield and District Housing Limited

Wakefield and District Housing Limited

Verified Company

Wakefield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:

£18,031 - £19,642

Location:

Wakefield district - Hybrid working with one day in the office per week

Hours:

22.2

End Date:

15/05/2024

Reference:

W081/24

It's an exciting time for WDH. To support our tenants to tackle today's increasing challenges, we are investing in our debt service and growing our award-winning Debt Team.

We are looking for people who want to improve lives and help people to live confidently in our communities.

Being part of the Central Debt Team is more than just collecting debt.

It's about seeing the bigger picture, being out in the community, working flexibly to meet the needs of our tenants.

We pride ourselves in being high performing and offer all our employees receive an in-depth training package with mentor support, as well as opportunities to achieve and progress including our bespoke Debt Team Academy to harness the potential of our team.

Check out our video

What we're looking for
To join our Central Debt Team, we're looking for someone with:

qualification at Level 2 of the Qualifications and Credit Framework in Maths and English;

- proven track record of delivering and achieving performance targets;
- experience of delivering customer focused services in a variety of settings;
- an understanding and knowledge of welfare benefits or willingness to learn;
- experience in a debt, welfare or finance related field; and
- excellent communicator; to use plain language effectively, both verbal and written.

This post also requires applicants to hold a current, valid UK driving licence with the ability to travel throughout the district and you will be required to work out of normal hours which evening (1 per week) and weekend working on a rota basis to meet the needs of the customers and the business.

For more information or an informal chat about this role, please contact Charlotte Wadsworth, Business Planning Officer - Debt on

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset.

As an employer WDH can offer you a great set of benefits which includes:

26 days holiday (rising to 31 over 5 years service) and statutory bank holidays;

- an extra day off on your birthday;
- generous employer pension contribution;
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
- a wide range of personal development opportunities;
- a fantastic health and wellbeing package;
- one day to take part in our Volunteering Scheme; and
- "cycle to work" scheme and discounted shopping platform.

How to apply

Read the job description, person specification and guidance notes below.
Complete the supporting information form below with details of how you meet the person specification.
We also encourage you to provide your CV but please remove any information that identifies you (e.g. your name and address).

**What happens next?