Customer Service Assistant - Liverpool, United Kingdom - Pearsons Glass

Pearsons Glass

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The position involves working with the Office Manager and team in a very busy production environment

Answering customer queries on the phone relating to progress of orders, amendments, delivery dates and directing calls to the relevant department - estimating, production, transport or Art Glass

Dealing with customers, drivers (collections and deliveries) at the Reception window

General office administration (delivery notes for drivers, filing, photocopying etc)

The successful applicant MUST:
Have a minimum of 1 years' previous experience in customer service in an INDUSTRIAL OR MANUFACTURING environment

Full training will be given on our order entry system

Be computer literate, showing excellent attention to detail

Be confident working with figures and measurements - Maths GCSE or equivalent. Excel skills would be an advantage

Be a good team worker and have excellent communication skills

Hours: 8.30am - 5.00pm (40 hours per week, 1⁄2 hour lunch)

Holidays: 30 days inclusive of bank holidays (in a full holiday year)

Benefits:
Auto enrolment pension, life assurance scheme, cycle scheme, optical care - after a qualifying period

Job Types:
Full-time, Permanent

Salary:
From £20,000.00 per year

Benefits: