Casework Support Administrator - Croydon, United Kingdom - Ministry of Justice

Tom O´Connor

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Description

Casework Support Administrator - Mental Health Casework Section

£28,636 - £30,151

Croydon:

The roles that are available are all full-time roles which would be 37 hours per week.


You would be based in East Croydon which would require you to attend the office 2 days per week which would be set days.

The other days you have an option of Working from home.


Overview of the job:


The Mental Health Casework Section (MHCS) is placed within the Public Protection Group of the Wales and Public Protection Directorate.

The posts are based in HQ and located in Southern House Croydon.

The main function of MHCS is to discharge the Justice Secretary's functions under the Mental Health Act 1983.

This involves the transfer of prisoners to and from hospital, and the management of other restricted patients diverted for treatment at the point of sentence that are either detained in hospital or conditionally discharged to live in the community under supervision.

MHCS takes decisions on recall, community leave, and transfer and provides advice to clinicians on the management of restricted patients.

There are a number of casework administrator posts in MHCS. Each job holder will report to a Casework Manager.


Summary:


The job holder's responsibilities involve supporting caseworkers and other senior staff, obtaining papers from the courts, prisons and CPS and producing warrants for prison transfers to hospital, drafting First-tier tribunal (Mental Health) statements for detained and conditionally discharged patients, producing and issuing stock letters, and updating the PPUD database.


All of the work requires attention to detail, the ability to meet tight deadlines, organise and prioritise casework and establish good working relationships with other agencies involved in the management of restricted patients.


The work concerns dangerous mentally disordered offenders and much of the material handled is of a disturbing and sensitive nature.

Casework administrators require good organisational skills and are expected to work with a reasonable degree of autonomy.


Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:

  • Prepare case summary for first time statements and check case summary for repeat statements for detained and conditionally discharged patients on behalf of the Secretary of State, ensuring that they meet statutory and Section targets, for endorsement by the EO as relevant. Also to ensure that previous convictions have been received and uploaded onto the Offender Management Database (PPUD).
  • Provide administrative support, including issuing stock letters and warrants and obtaining information, on recalls, prison transfers, remissions to prison, trial leaves and transfers, discharges, change of conditions and end of restriction cases. Chasing court progress and monitoring CD progress by liaison with the Tribunal.
  • Ensure that PPUD is used correctly and updated accurately, including noting database on death of patient and then notifying police and closing case.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


Behaviours

  • Making Effective Decisions
  • Delivering at Pace
  • Managing a Quality Service
  • Working Together

Ability

  • Online test used preinterview

Salary:

£28,636 - £30,151


Additional Information:


Working Arrangements & Further Information
Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.


If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years.

Applications are invited from suitable qualified staff.


Benefits

Annual Leave

  • The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a prorata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

  • You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.

Pension

  • The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

Season Ticket Advance

Childcare Vouchers
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


Training
HMPPS is committed to staff develop

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