Supervisor - Manchester, United Kingdom - Evolve Facility Services

Evolve Facility Services

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Introduction

Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Manchester, Carlisle and County Durham.

We're proud to be part of The Riverside Group family and look after around 80% of Riverside's stock - that's over 40,000 properties based across the Northwest, Northeast and North of England.

Our Mission is to keep our customers' homes safe, secure and well maintained - it's what we do.

We're now looking for a Supervisor to join our friendly team in Manchester and support the delivery of our services in the Greater Manchester and Yorkshire regions.

The difference you'll make

You'll play a crucial role in ensuring works are effectively prioritised, planned and carried out to standard, timescales and budget, ensuring adherence with regulatory and statutory requirements and Evolve policies and compliance frameworks.

You can manage relationships with frontline colleagues and other key stakeholders to ensure Evolve's ongoing effective service delivery for the Group, acting as focal point in relation to the performance of the service including dealing with and resolving escalated issues and complaints.

You are comfortable with using systems and databases to ensure accurate records are maintained and to support analysis of data as required.

You'll also be responsible for the performance and development of your team, providing expertise, coaching and other developmental support as required, ensuring a quality service is provided and underperformance is dealt with appropriately.

So, who are you?

We're looking for someone with experience in the building industry, ideally working within a customer focused housing repair and maintenance team.

You will have a proven track record of identifying items of disrepair and an understanding of building maintenance terminology and repair activities.

You have an in-depth understanding of the National Housing Federation (NHF) Schedule of Rates for Building Works as well as understanding of asbestos, legionella, building regulations, fire regulations and health and safety regulations and can carry out risk assessments within a housing environment.

Enjoy the rewards

We're asking a lot from our new Supervisor, but this is a job that offers you the opportunity to gain/build upon your experience of managing and supporting a team of frontline colleagues to provide an excellent service to Riverside customers.

As part of the Riverside family, we're focused on being an employer of choice, where people thrive and your voice is truly heard.

You'll enjoy competitive pay, and a wide range of benefits, including:

25 days' annual leave plus 8 UK bank holidays
A company vehicle for business use.
A defined contribution pension scheme
Access to wellbeing benefits, such as our Employee Assistance Programme, Staff Groups and The Workplace Trust
Fantastic colleague discounts at a host of retailers

If you're the kind of person that wants to do a really great job and make a difference to our customers and colleagues, we think you'll love it here.

Job Types:
Full-time, Permanent

Salary:
£33,821.00 per year

Benefits: