Receptionist - London, United Kingdom - Lah Property Marketing

Lah Property Marketing
Lah Property Marketing
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Description:


We have an opportunity for a personable and experienced receptionist to work as part of a job share team in a stunning office building in central Hammersmith, close to tube links, shops and restaurants.

You will enjoy delivering an exemplary tenant service and visitor experience, working collaboratively with the security team. You will be highly organised, supporting the building manager with contractors and maintenance teams on site. You should be well presented with proven relevant experience and relish taking ownership of the busy reception. (Note - this is not a security guard role).


Key Responsibilities:


Reception

  • Delivering a warm, friendly welcome to tenants and visitors, following appropriate protocols
  • Ensuring the reception area always looks pristine and welcoming
  • Managing deliveries, including couriers and post
  • You will also develop a good understanding of the local area and develop a local amenities information file
  • General administration as required

Building management

  • You will work closely with the Building Manager confidently reporting building issues and help manage to resolution.
  • You will manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress log
  • You will produce a weekly update report for key stakeholders

Tenant experience

  • You will work with your job share to develop some seasonal events or activities to help create a community vibe in the building.
  • You will also be interested in local news and what's happening in the area and keeping tenants informed by creating a monthly enewsletter

Skills, Knowledge and Expertise:


  • You have previously worked in a front of house reception role or customer service environment and are highly organised
  • You are personable and proactive with a confident manner and able to deliver impeccable customer service
  • You are proactive, selfmotivated and willing to work collaboratively with the whole building team
  • You have excellent written and oral communication skills and be a competent Microsoft Office / PC systems user

Benefits:


  • Company pension
  • Referral programme
  • Wellness scheme, including a 24hour confidential helpline
  • Company Events

About LAH Property Marketing:

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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