Quality Administrator New - Cardiff, United Kingdom - St David Recruitment Services
Description
Quality Administrator
Cardiff City Centre
Salary - Up to £20k per annum
Monday to Friday (37.5 hours per week)
Hybrid working (3 days in the office and 2 days at home)
Permanent
Our client is looking for a Quality Administrator to join the Quality and Risk Department on a permanent basis.
Benefits
- 25 days holiday plus bank holidays
- Two Corporate Social Responsibility days
- Birthday day off
- Death in service equivalent to twice annual salary
- Auto enrolment pension scheme
- Hybrid working
- Employee Assistance Programme
- Discounts for local businesses
- Employee recruitment incentive scheme
Essential
- Previous administration experience
- Highly organised
- Excellent attention to detail
- The ability to make good judgments based upon observations and supporting information
Desirable
- Understand quality and regulatory standards
- Experience of working in a legal environment
Responsibilities
- Performing quality and regulatory file audits within a file supervision database for compliance, operational and quality management system audits
- Reporting on the audit findings and areas of noncompliance and identifying opportunities for enhancing internal controls and/or operational efficiencies
- Prescribing corrective action to correct noncompliances
- Prescribing preventative action to reduce the risk of repeated noncompliance
- Maintaining audit records
- Assisting the Quality Manager in preparing audit documentation for external audits
- Maintaining the firm's complaint database
- Assisting with the administration of the firm's databases and portals
- Assisting the wider Quality and Risk team with administrative support
- Running and circulating quality reports
- Developing and maintaining productive working relationships with all levels of management
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