Clerical Assistant - Coventry, United Kingdom - Citizen

Citizen
Citizen
Verified Company
Coventry, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Part time

18.5 hours (Wednesday Thursday + Friday

We are brave, we are ambitious, we are honest, and we are Citizen

In housing you can make a real difference, the role of Administration Assistant (Voids)
will involve:

  • Administrative support to the Voids team
  • Updating systems and data spreadsheets
  • Communicating between teams and customers
  • Accessing data and systems for information
  • Analysing data to ensure accuracy
  • Liaison with Managers and Supervisors
  • Raising and completion of works orders (case management in MIS)

As Administrator we need you to have:

  • Excellent organisational and communication skills
  • Accurate data entry & inputting skills
  • Good punctuality
  • Team working skills
  • Excel skills

We would be _really_
excited if you have:

  • Previous experience in a similar role
  • MIS (Active-H) experience

Our people are everything and we offer:

  • Opportunities for salary progression, which is directly linked to performance reviews
  • IT equipment to allow some optional home working
- 'Live work better' scheme which actively encourages work-life balance

  • Annual leave starts at 25 days per year, increasing with length of service (pro rata)
  • Enhanced family leave


  • Company Pension

  • Citizen matches up to 10%
  • If part of the pension scheme you are entitled to Life cover (three times your annual salary)
  • Organisational Sick Pay (benefit increases with length of service)
  • EAP a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
  • Medicash scheme which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
  • Recognition through our Employee Excellence Awards
  • Representation opportunities on our Staff Consultative Forum
  • Access to Citizen's Wellbeing platform
  • Employee Excellence Awards (winners receive extra days annual leave that year)
  • Occupational Health
  • We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave
Here at Citizen, our purpose is to provide homes that are a foundation for life.


With over fifty years of experience, we have grown to be
one of the UK's most trusted social housing providers,** Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.


There are some fundamental challenges people in our communities' face, and we want to be an organisation which can help them deal with these.

So, we are working to solve some of the most pressing issues around housing and homelessness.


We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse, or neglect.

As part of our recruitment process, we carry out robust safeguarding checks.


Closing date: 30/08/23
**Interview date: To be arranged
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