1st Line Support Technician - London, United Kingdom - ITECCO

ITECCO
ITECCO
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role: 1st Line Support Technician

Location:
Bermondsey, London

Salary:
up to £28,000 - £35,000 DOE


My client who offer a speicalised type of business consultanacy to globally known companies are on the look out for a 1st Line Support Technician, you will be responsible for supporting, organising and coordinating IT operations and procedures across theUK Group to ensure their smooth and efficent running within a fast paced and increasingly agile working environment.

You will be responsible for IT onboarding/offboarding, security compliance, day to day internal IT Support, new systems testing and deployment.

This role requires project management skills and Proactive in problem solving.


Experience needed:


  • Mac and Windows 10
  • Project Management skills
  • Mimecast / iLand
  • Security/compliance standards (key member of ISO27001 team)
  • Azure AD / Teams / Intune / Sharepoint admin
  • Being actively involved in new systems testing
  • Managing and reviewing IT Reports / managing the Assest list

Desirable experience:


  • KNOWB phising tests / completion rates
  • 1Password system
  • DUO 2FA system
  • Dovetail

Benefits include:


  • 25 days holiday plus bank holidays (can swap bank holidays for other days in the year)
  • Pension Scheme
  • Learning & Personal development schemes
  • 3 Gifted days holiday around Christmas
  • Bupa cash plan
  • Family friendly policies and benefits
  • Monthly team meals
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