Facilities Supervisor - Wales, United Kingdom - Natural Resources Wales

Natural Resources Wales
Natural Resources Wales
Verified Company
Wales, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Contract type:
Permanent


Work pattern:
Full Time, 37 hours per week. Working from an office each day, between 08:30 and 17:00


Post number: 202961


You will be contracted to a NRW office within the place base, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager.

These will be planned in advance.


Job description:


The Facilities operational team are tasked with providing a
safe and healthy built environment for NRW staff, and contractors, enabling them to carry out their duties effectively and for our customers to enjoy their visitor experience.


This is an exciting time to join the team as we maintain the above remit whilst effecting changes to improve our buildings, so they are
fit for future ways of working and
reduce NRW's carbon footprint, doing our bit to respond to the Climate Emergency.


This is an opportunity to work as part of a large, dispersed team across South Wales, supporting the delivery of an efficient Facilities management related service within the Facilities and Fleet Management Operations team.

The post holder will play a key role in enabling the day to day business and effective running of NRW.


Training will be provided and there are opportunities to undertake an IWFM apprenticeship and for career progression within the FM and Fleet function.

Driving Licence would be advantageous.


Responsibilities:


Your responsibilities include:

  • Deliver legal compliance and statutory compliance advice to NRW and its Facilities and Fleet Management Operations teams.
  • Deliver specifications and Construction Design Management related project management for NRW and its Facilities and Fleet Management Operation steam.
  • Be the Facilities and Fleet Management Operational single point of contact (SPOC) for all contract issues.
  • Provide timely and financially prudent advice on all aspects of Facilities management ensuring NRW staff, visitors and contractors work in a safe and healthy environment.
  • Support the Facilities and Fleet Management Operations Team Leader in both strategic and bespoke work decisions.
  • Support the Facilities Operations teams in the delivery of both hard and soft services.
  • Provide excellent customer service and foster a culture of continuous improvement in delivering frontline Facilities management services for NRW's customers which are essential in ensuring statutory and legal compliance in across NRW's buildings and other assets.

Qualifications, experience and knowledge:


Knowledge and experience of the following:

  • Minimum professional status as Member of Institute of Workplace & Facilities Management (IWFM) or working towards.
  • NEBOSH or IOSH qualification or similar
  • Construction Design Management qualified
  • Experience and knowledge of maintaining and using Facilities Management data capture software (CAFM)

Welsh language requirements:


Essential Level 1** - able to pronounce Welsh and use basic phrases


Desirable Level 4** - fluent in spoken Welsh


Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these mínimal requirements during the course of your employment with us.


Competencies:


Essential Knowledge and Skills

  • The post holder will have a range of technical, specialist knowledge and skills gained through previous experience.
  • Good communication, literacy, numeracy and IT skills, with ability to organise and manage their own workload.

Evaluation of Information

  • Ability to analyse and interpret range of data and information. Provide guidance and advice to others on technical/specialist matters.
  • Produce/draft documentation constructed from a variety of technical/specialist sources which may require some degree of originality.

Decision Making and Autonomy Requirements

  • Guided by expected results, be able to decide how best to achieve these, within defined parameters. Guidance may be provided by others but there will likely be a need for some degree of judgment or creativity based on their technical knowledge and/or specialist skills.
  • Problem solving and decision making using technical/specialist insight to investigate and analyse, producing range of solutions although typically there will be a limited range of options with known solutions.
  • Adaptable, able to manage workflow and take responsibility for the management of small, less complex projects.

Impact

  • Based on specialist/technical advice to others, they will have moderate effect on the business, with short to medium impact. The consequences of taking incorrect action/decisions will be moderate to high which will likely need to be addressed to avoid longer term impact.

Communication and Relationships with Others

  • Communication across a range of NRW functions, external contacts and
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