Planning & Customer Service Administrator - West Calder, United Kingdom - The North British Distillery Company Ltd.

The North British Distillery Company Ltd.
The North British Distillery Company Ltd.
Verified Company
West Calder, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Planning & Customer Service Administrator


Location:
West Calder


Reports to:
Planning & Customer Service Manager


Overall purpose of Role:


To assist the Company by providing efficient and effective operation of the warehouse management software, whilst also providing administrative support to the Planning & Customer Department.


Skills & Experience:


Background
A 'hands on' and proactive administrator, ideally with experience in a manufacturing, FMCG or warehousing environment. Confident liaising between internal and external stakeholders to ensure clear communication regarding all stock movements.


Technical Experience

  • Intermediate PC Skills
  • Formula and graphs in excel, import photographs in PowerPoint, high standard of document production, report writing
  • Strong analytical and numerical skills, with the ability to input and interpret complex data using IT systems
  • Previous Administration experience

Customer Focus

  • Professional telephone manner and experience of dealing with service users and suppliers
  • Ability to perform front of house reception duties with a customer focussed approach
  • Ability to form strong working relationships with customers and suppliers

Behaviours

  • Confident, with the ability to gain trust and respect
  • Ability to cope with a varied workload which can be high volume at times
  • A positive attitude with the desire to expand their skill set
  • Organised with a high level of attention to detail
  • Able to respond quickly to emerging business needs

Health & Safety

  • Working knowledge of HSE legislation

Main Responsibilities:


  • Supporting the installation of the inventory warehouse management software.
  • Supporting members of the Planning & Customer Service Department in maintaining files and databases.
  • Regularly liaising with the Warehousing Operations Department to ensure the smooth running of site operations and maintaining communication across all areas of the business.
  • Assisting Planning & Customer Service Department with administration tasks.
  • Processing customer instructions and providing both internal and external customers with stock related information where required.
  • Any other duties that may reasonably be required in line with your contractual role.

Job Types:
Full-time, Fixed term contract

Contract length: 12 months


Benefits:


  • Onsite parking

Schedule:

  • Monday to Friday

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 12/09/2023
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