Customer Service Advisor - Tonbridge, United Kingdom - Insight Select Ltd

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor

£20,000 - £24,000 (DOE)

Tonbridge, Kent/Hybrid

Required to work 1 Saturday every 4 weeks (9am - 1pm)

My client, are leader in their field, are currently recruiting for a Customer Service Advisor to join their fast growing team on a permanent basis.


Role & Responsibilities:


  • Answer the first point of contact calls from policy holders
  • Ability to deal with sensitive situations on a daily basis and handle this calls effectively
  • Deliver excellent customer service to all customers and providing them with a positive service
  • General administration duties

Essential Skillset:


  • A minimum of 1 year in a customer service/call handling position
  • Excellent communication skills, written and verbal
  • Excellent customer service skills
  • Confident telephone manner and the ability to remain professional
  • Excellent organisation and time management skills

Package:


  • Salary £20,000 £24,000
  • Hybrid working
  • Discretionary performance based bonus up to 10%
  • 25 days holiday plus bank holidays
  • Free parking onsite
  • Social events
**Customer Service Advisor

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