Personal Lines Insurance Advisor - Ferndown, United Kingdom - Mploy Staffing Solutions
Description
Location:
Ferndown
Hours:
Monday to Friday 09:00-17:00
SalaryUp to £25,000 p/a
There is a new opportunity to join our successful client in Ferndown as a Personal Lines Advisor on a permanent basis.
Duties:
- To work within the personal lines department dealing with household, motor and commercial vehicle insurance.
- To support the personal lines department with new business, renewals and midterm adjustments.
- To constantly consider ways to improve the Personal Lines service and identify departmental business opportunities.
- To ensure the maintenance of customer records accurately and securely, in accordance with the firm's own record keeping requirements and following data protection rules.
- Actively seek feedback from customers and respond appropriately to feedback received.
- Comply at all times with the requirements of the firm's own procedures and FCA regulations.
- To contribute to, and follow at all times, the firm's policy on Treating Customers Fairly.
- To be aware of, and to follow at all times, the firm's standards of ethical behaviour
- To identify business and performance improvement opportunities for the department.
- To undertake all other duties as reasonably required and directed.
Skills:
- Ability to prioritise their own workload, to work on their own initiative and to identify improvements on an ongoing basis.
- A responsible attitude towards the handling of information including the ability to collect, analyse and summarise information.
- Excellent written and communication skills.
- Ability to persuade and influence others.
- Demonstrate the ability to identify information required in order to make appropriate and effective decisions under pressure.
Benefits:
- Free onsite parking
- Company pension
- 25 days annual leave plus bank holidays
- Progression and training opportunities
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