Sales Manager - Bath Spa, United Kingdom - AGA Rangemaster

AGA Rangemaster

Verified Company

Bath Spa, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Retail Sales Manager with AGA, you will lead a team of retail staff, assuming overall responsibility for the stores success, delivering sales whilst managing budgets through lead generation, monitoring conversion and controlling store P&L.

Leading by example to your team members, coaching them on the importance of up selling, add on sales and customer service, your key areas of responsibility will include;

Customers service driving a culture of service and ensuring all customer queries are dealt with effectively and efficiently
Successful selling continuously engaging with your team, coaching members on ad on sales and maximising profitability at all times
Commercial focus & business development driving sales to meet & exceed targets, monitor competitor activity, propose and implement business plans and marketing strategies
Retail operations responsibility for overall operations, staff training, stock control, store admin and ensuring H&S obligations are met
People & staffing leading, motivating and inspiring your team with clear communication and expectations.

As a successful Sales Manager with AGA, you will ideally have prior experience of working in a busy sales environment, ideally in a business to business/distribution network environment with the ability to demonstrate knowledge and understanding of the skillsrequired to supervise, motivate and develop teams in a customer service, order processing and telephone sales environment.

Ability to demonstrate enthusiasm and understanding of a busy sales environment
Strong Leadership and Decision-Making skills
High level organisational and time management skills and the ability to pragmatically assess and manage priorities.
Excellent communication and interpersonal skills for leading and motivating staff and building relationships with internal and external stakeholders.
Ability to deal professionally and empathetically with callers and to manage complaints effectively and able to coach others to do the same.
Good knowledge of Microsoft software, particularly Word and Excel.