Mortgage Customer Support Assistant - Newbury, United Kingdom - Ultimate Banking Ltd

Ultimate Banking Ltd

Verified Company

Newbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Mortgage Customer Support Assistant

Location:
Newbury

Hours: 35 Hrs, Monday to Friday 9am - 5pm

Start Salary:
£21,028

At Newbury Building Society, our customers are at the heart of everything we do.

If you have a passion for first-class customer service, effective communication skills and a desire to learn, you could be the person we're looking for.

What will you be doing?

Our customers really appreciate being able to talk to a human being about their mortgage accounts, and that's where you come in As the friendly face of the Society, you'll be helping them to find the answer to their questions over the phone and in writing.

Why work for us?

We care about our communities as well as providing financial services, we get involved in supporting our local communities. This means regular opportunities to volunteer, fundraise, and help with community events and activities. We also give all ouremployees two paid days of volunteering every year to help with causes they feel passionately about.
We want to help you develop
We are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projectsto further your career.

You will also receive a generous holiday allowance, contributory stakeholder pension scheme, access to our free NBS Rewards discounts and our wellbeing programmes, and your birthday off

Here's what one of our new team members had to say:
"The moment I walked in for my interview, I knew that I wanted to work here. Customers are treated with the utmost respect and consideration and the team strive to fulfil their needs with a professional, tailored approach which I am so proud to be a partof. The support I am receiving has given me confidence that I can already provide the experience that our customers deserve."

Essential skills and experience: