Mortgage Broker Liaison - Bath, United Kingdom - Ultimate Banking Ltd

Ultimate Banking Ltd
Ultimate Banking Ltd
Verified Company
Bath, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This is a great opportunity to join a successful Mortgage team based in the centre of Bath, as a Qualified Mortgage Consultant to help deliver excellent customer service to both our Mortgage Introducers and direct customers.

It's a highly collaborative environment with great team spirit. You will need a passion for excellence and an ability to get things done. The role is offered on a hybrid basis of 3 days in the head office.
Please note that this is not a Mortgage Advisor role and is focused on broker liaison.

Responsibilities of the Mortgage Consultant

  • Service and be the first point of contact for brokers and new Mortgage customers focusing on customer satisfaction and as much as possible dealing with all enquiries without onward referral.
  • Assist the Head of Direct Mortgages & Proposition in identifying opportunities for continuous improvement and then delivering them.

Requirements:


  • Excellent communicator in all channels, including face to face, virtual, web chat, in writing and by telephone
  • Deep understanding of Lending Policy and Mortgage related processes and systems
  • CeMAP Qualified (or if studying to be taken and passed with 12 months)

An excellent benefits package includes:
annual bonus, pension scheme, healthcare and many more


Job Types:
Full-time, Permanent


Salary:
£26,525.00-£28,000.00 per year


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Experience:


  • Mortgage: 1 year (required)

Licence/Certification:

  • CeMap (required)

Ability to Commute:

  • Bath (required)

Work Location:
Hybrid remote in Bath

Reference ID: 2643
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