Customer Service Advisor - Welwyn Garden City, United Kingdom - PayPoint Network Ltd

PayPoint Network Ltd
PayPoint Network Ltd
Verified Company
Welwyn Garden City, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

These roles are to start on 14th August th January 2024

There are various full and part time shifts available. You do need to be able to get to our office in Welwyn Garden City for training.

Once trained up there is the option to work some shifts from home.

What will you be doing?

  • We understand you may not have done a job like this before so that is why we will give you some great training and make sure you have a buddy, senior or team leader available to help with your questions. Once you feel comfortable and understand the different PayPoint products we will get you on the phones helping retailers and making a real difference. You will be listening to their queries, problem solving and inputting data into an online system.
  • The pace is fast so we need people who are driven, focused and want to succeed.
    What would we like from you?
Excellent customer service skills

  • Experience using Microsoft products such as Outlook and Excel
  • Someone who really wants to make a difference
  • Flexibility you may be asked to cover some extra shifts
  • Excellent communication skills with the ability to build rapport quickly over the phone
  • Technically minded so the ability to solve technical queries once trained
    It would be great if you already have
Experience working in a customer focused role whether it be in retail or hospitality. Some of our best people have either worked part-time or full-time in well
- known shops, pubs and restaurants. Our roles can also fit around your lifestyle as we have shifts to suit your university studies, family life and hobbies.

  • Please see details of the shift patterns we have available:

Headcount

Shift Pattern

Shift Time

  • X2 Parttime hours per week)
£10,889 per annum
Wednesday, Thursday

Friday 8am - 14:15

8:00 - 14:00

8:00 - 14:15- X2 Part-time (18 hours per week)
£10,740 per annum
Monday, Tuesday, Wednesday
Friday

9:00 - 13:30
Description

  • This is a generic vacancy template.

Key Responsibilities

  • This is a generic vacancy template
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