Waiting List Officer - Durham, United Kingdom - NHS Jobs

Description

Adding patients to the waiting list in accordance to local and NHS policies and procedures Manage a number of elective waiting lists within specialities operating Trust Wide ensuring efficient and effective use of theatre sessions Proactively manage patients referred for elective surgery.

You must exercise initiative, judgement and knowledge whilst following policies and procedures to book patients for pre-assessment and their surgery.

Working in a demanding office environment dealing with complex and sensitive information on a daily basis.

Overcoming barriers on a daily basis in supporting patients that may not easily understand verbal communication due to cultural or language differences, physical or mental special needs.

To use tact and persuasion to negotiate convenient surgery dates. Book interpreters for patients attending who require a language interpreter or British Sign Language interpreter. Schedule patients for surgery into the Trust theatre system. A good knowledge of medical terminology would be of benefit.