Receptionist - London, United Kingdom - Impax Asset Management

Impax Asset Management

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

ROLE PURPOSE:

To be part of the facilities and reception team and conduct their daily duties as well as supporting team assistants and PA's as required.

KEY RESPONSIBILITIES:

Ensure the highest standard of customer service is always up held.
Acting 'front of house', welcoming clients and visitors, following the guest procedure including following health and safety process.
Answer internal and external calls, screen and direct / forward calls.
Follow new joiner and offboarding procedure.
Issue security passes for staff.
Ensuring the office is presentable at all times including overseeing cleaning team.
Order stock from suppliers online and replenish stock in kitchen.
Purchase special stationery orders for members of staff that requests them.
Booking taxis for internal and external use.
Daily post and couriers.
To support team assistants and PA's as required.
General administration duties.
Assisting with company events.
Managing the reception inbox and corresponding enquires in a timely manner.
General maintenance of all copiers, i.e. ordering toners and organising engineers.
Daily replenishment of paper and consumables in all printers across the floor.
H&S and maintenance walk round, checking for issues and escalating where necessary.
Facilitating onsite meeting rooms, including supplying refreshments and moving furniture depending on meeting room setup.
First point of call for all meeting room AV/ IT equipment issues.

SKILLS, KNOWLEDGE, EXPERIENCE:

Strong administrative skills and experience.
Competent with Microsoft Office including Outlook and Teams.
Ability to offer a First-Class customer service experience.
Ability to build and manage strong relationships with all levels within the organisation.
Proactive, organised and efficient.
Professional communication skills.
Discreet and confidential.
Calm, composed with a positive cando attitude.
Problem solving skills.
Flexibility as reception needs to be covered during the hours of 8am to 6pm Monday
Friday (rota).