Receptionist - London, United Kingdom - OFF THE WALL RECRUITMENT LIMITED

OFF THE WALL RECRUITMENT LIMITED

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

If you can juggle tasks with a smile on your face and deliver great customer service then this role is for you.

We have training available every year to help you grow in your role in order for you to progress further when opportunities become available.

Key Responsibilities and Accountabilities:

You will be the first point of contact for the building, meeting and greeting all visitors and clients
To ensure the reception area is tidy, safe and welcoming to all clients and visitors
To provide a responsive and efficient reception and telephone service to all our clients
To ensure that all visitors including contractors follow the relevant signing in/out procedures
To book meetings, catering and couriers for clients and communicate this to your team
To liaise with relevant staff to ensure that any client queries are responded to within procedural timeframes
To maintain the Business Centre client phone directory and contact lists as clients move in and out of the building
To ensure that the receipt of deliveries including keys, recorded and couriered items are properly signed for and the recipient of the deliveries are notified promptly
To manage outgoing post, ensuring that it is properly franked and ready for collection where required
To work hand in hand with our security team
To be able to provide an effective handover to anyone covering your role whilst you are away

Role Related Development:

To understand the principles of Health and Safety and Security procedures
To support our Service Success Chain
Local area and basic product knowledge
Attend training to develop relevant knowledge and skills
Training and development to help you progress not only in the company, but as a person too
The above accountabilities are not exhaustive of your duties, and may change over time as the Business expands. Gradual changes may result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted and before the change is introduced and reasonable notice will be given._

Personal Specification:

Qualification and Education - GCSE's or above in Business Related Area - Essential

Experience - 2 months customer-facing work experience, both face-to-face and telephone - Desirable

Skills and Abilities - Proficient in word and Outlook - Essential

Excellent telephone communication skills - Essential

Face-to-Face customer service skills - Essential

Switchboard skills - Desirable

Front-of-house management skills - Desirable

Work Requirements - Full-time position working business hours Monday to Friday - Essential

Occasional irregular hours if required to meet business needs - Essential

Company Benefits:

-
Annual Leave_

20 days holiday (for your first year of employment) plus bank holidays
Paid day off for your Birthday
Buy and sell up to 3 days' holiday* or carry up to 3 days unused annual leave to the subsequent year

-
Benefit Schemes_

Healthcare (plus partners/dependants)
Dental Care
Life Assurance
Pension
Corporate Eye Care
Season Ticket Loan
Loyalty of Service Rewards
Cycle to work scheme
Quit smoking reward and recognition scheme
Access to our onsite Gym
New starter lunch voucher

-
Other_

Quarterly socials paid for by the company
Peer to Peer reward scheme
Up to 3 days paid leave per year to support a local charity of your choice* *Terms and Conditions apply_

Job Type:
Permanent

Salary:
£24,978.00 per year

Schedule: