Receptionist - Belfast, United Kingdom - OFF THE WALL RECRUITMENT LIMITED
Description
If you can juggle tasks with a smile on your face and deliver great customer service then this role is for you.
We have training available every year to help you grow in your role in order for you to progress further when opportunities become available.
Key Responsibilities and Accountabilities:
- You will be the first point of contact for the building, meeting and greeting all visitors and clients
- To ensure the reception area is tidy, safe and welcoming to all clients and visitors
- To provide a responsive and efficient reception and telephone service to all our clients
- To ensure that all visitors including contractors follow the relevant signing in/out procedures
- To book meetings, catering and couriers for clients and communicate this to your team
- To liaise with relevant staff to ensure that any client queries are responded to within procedural timeframes
- To maintain the Business Centre client phone directory and contact lists as clients move in and out of the building
- To ensure that the receipt of deliveries including keys, recorded and couriered items are properly signed for and the recipient of the deliveries are notified promptly
- To manage outgoing post, ensuring that it is properly franked and ready for collection where required
- To work hand in hand with our security team
- To be able to provide an effective handover to anyone covering your role whilst you are away
Role Related Development:
- To understand the principles of Health and Safety and Security procedures
- To support our Service Success Chain
- Local area and basic product knowledge
- Attend training to develop relevant knowledge and skills
- Training and development to help you progress not only in the company, but as a person too
- The above accountabilities are not exhaustive of your duties, and may change over time as the Business expands. Gradual changes may result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted and before the change is introduced and reasonable notice will be given._
Personal Specification:
Qualification and Education - GCSE's or above in Business Related Area - Essential
Experience - 2 months customer-facing work experience, both face-to-face and telephone - Desirable
Skills and Abilities - Proficient in word and Outlook - Essential
Excellent telephone communication skills - Essential
Face-to-Face customer service skills - Essential
Switchboard skills - Desirable
Front-of-house management skills - Desirable
Work Requirements - Full-time position working business hours Monday to Friday - Essential
Occasional irregular hours if required to meet business needs - Essential
Company Benefits:
-
Annual Leave_
- 20 days holiday (for your first year of employment) plus bank holidays
- Paid day off for your Birthday
- Buy and sell up to 3 days' holiday* or carry up to 3 days unused annual leave to the subsequent year
Benefit Schemes_
- Healthcare (plus partners/dependants)
- Dental Care
- Life Assurance
- Pension
- Corporate Eye Care
- Season Ticket Loan
- Loyalty of Service Rewards
- Cycle to work scheme
- Quit smoking reward and recognition scheme
- Access to our onsite Gym
- New starter lunch voucher
Other_
- Quarterly socials paid for by the company
- Peer to Peer reward scheme
- Up to 3 days paid leave per year to support a local charity of your choice* *Terms and Conditions apply_
Job Type:
Permanent
Salary:
£21,372.50 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Belfast, BT1 3ET: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (required)
Work Location:
One location
More jobs from OFF THE WALL RECRUITMENT LIMITED
-
Receptionist
London, United Kingdom - 3 weeks ago
-
Receptionist
London, United Kingdom - 3 weeks ago
-
Underwriting Assistant
Chelmsford, United Kingdom - 2 days ago
-
Receptionist
London, United Kingdom - 1 week ago
-
HR Officer
Colchester, United Kingdom - 2 weeks ago
-
Centre Support Assistant
London, United Kingdom - 3 weeks ago