Customer Service Advisor - Norwich, United Kingdom - Motorvogue

Motorvogue

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ref: 0004/07:

Location Norwich
Working Hours Full time
Benefits
Salary £20,000 (OTE £32k)
Closing Date 28/02/2023
Customer Service Advisor
Norwich £20,000 basic / £32,000 OTE

Here at Motorvogue we have a number of full time exciting opportunities for Customer Service Advisors to join us to be part of our growing team in Norwich.

As part of our new Group Contact Centre team, you will speak to a wide range of customers over the phone every day (both inbound and outbound) and will look to not only answer their queries but provide them with the very best solution and service.

What we are looking for:

A great phone manner with the ability to create meaningful conversation.

Ability to show empathy whilst building rapport, listening and reacting to the customer needs.

Someone who relishes in solving problems to find the best solution for the customer.

A positive can-do attitude with the ability to have challenging conversations and overcome objections.

Motorvogue is committed to ensuing its staff have a good work life balance and all staff will be working a maximum 5-day week.

The contact centre operates between 8.00am and 6.00pm Monday to Friday and 8.30am and 1.00pm on a Saturday.

Full time position - 40 Hours Per Week (includes Saturdays)

What will you get for this role?
Salary - Basic £20,000.00 / O.T.E £32,000.00 Including Commission and Bonus

22 Days Holiday plus Bank holidays.

Birthday off (once probation has been successfully passed)

Opportunity for Progression and personal Development.

Subsidised Employee New Car Scheme.

Full training and ongoing support will be provided.

Motorvogue are a forward-thinking company working with 13 brands across 5 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, Renault, Dacia, CUPRA, SEAT, Hyundai, Isuzu, DS and Citroen.

With showrooms in Northampton, Bedford, King's Lynn, and Norwich, our latest site in Bury St Edmunds opened in July.

We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply.