Workspace Support Admin Assistant - Plymouth, United Kingdom - Cleantech People

Cleantech People
Cleantech People
Verified Company
Plymouth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

What's involved with this role:


Job Ref:
Plymouth RQ1192970
The team requires a Workspace Support Admin Assistant /Receptionist. This role is primarily providing frontline reception services to tenants and visitors at two business centres.


The role will be for three days a week (Wednesdays, Thursdays and Fridays), and will be based at both City Business Park and The Business Centre.


You will be part of a small friendly team and provide support to the business centre management team as well as over 100 tenant businesses based at the centres.


You will have excellent customer service and communications skills and be experienced and confident in dealing with the general public, both face to face and over the phone.


As the team offer a frontline service from 8.30am to 5pm, Mondays to Fridays you will need to be flexible in your work ethic.

Although you will be working set days, your hours will vary between 8.30am and 5pm.


All administrative functions will be required, and knowledge of local Council systems would be an advantage, and proficiency in Microsoft Office packages is essential.


Key Responsibilities:


  • Responsible for administrative tasks
  • Providing reception duties, including greeting and directing visitors, processing room bookings and dealing with general enquiries from tenants and visitors to the business centres
  • Undertaking viewings of business units to prospective tenants
  • Perform inductions for new tenants
  • Conduct site inductions for contractors
  • Report and follow up repair and maintenance issues with corporate and landlord and contractors
  • Acquire, develop and maintain a high level of awareness of the business centres and build good working relationships with tenants in order to provide a comprehensive service to tenants, visitors and management
  • Maintain records of services used by tenants
  • Update and maintain spreadsheets and databases including the business centres' CRM system
  • Sorting, managing and distributing mail, parcels and deliveries as necessary
  • Photocopying, scanning and collating documents
  • Word processing and other data inputting tasks using the appropriate software systems
  • Maintain filing and other record systems
  • Maintaining notice board and displays
  • Collation of statistics and reports
  • Maintain inventories of office supplies and ordering when necessary
  • Lone working at times
  • Responsible for financial administrative tasks including:Standardised financial processes e.g. petty cash and some cash handling (payment of rentals, deposits and other charges)
  • Process orders and invoices
  • Required to use Debtors system

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._

Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:


Qualifications:


  • Two GCSEs A*C (94) or equivalent in Maths and English
  • NVQ Level II Business Administration OR Customer Service OR three years' relevant administration experience
  • Knowledge of sources of business advice and support desirable
  • NVQ Level III in Business Administration desirable

Skills & experience:


  • Previous experience in an administrative role
  • Reasonable experience of working in a frontline customer service role
  • Proficient user of Microsoft Office software (Word, Excel, Outlook, Access)
  • Experience in developing and utilising spreadsheets and databases
  • Experience of dealing with members of the public
  • Keyboarding skills required to carry out word processing and data inputting tasks using the appropriate software systems
  • Able to solve straight forward problems in a timely manner.
  • Communication skills required to exchange information orally or in writing with team members as well as the tenants and members of the general public; some tact may be required


Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration.

This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
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